Store SupervisorStarbreaker Corp.

Job description
Supervises the performance of the Team Leader, Barista/Cashier in the assigned store/to deliver the sales required from its operation. Fulfills any other duties the manager, assistant manager, or shift supervisor assigns and represents the company in a professional manner
May be assigned other duties and responsibilities depending upon the needs of employer.
A Store Supervisor is a trainer to improve the skills - technical and behavioral of his direct reports.
Identifies Barista performance challenges, provides assistance, coaches their performance, monitors progress of skillset, and capability for continuous improvement on the job.
Supervises Barista to ensure that serving of all products are with friendly, individualized attention towards each customer. Educates customers about all/premium beverage and food items.
Trains and oversees Baristas and ensures that products are prepared by them according to the approved made and processed in a timely manner to meet the speed and demand of the market and or customers.
Ensures welfare, safety, and security of employees, location, and store operation in general.
Manages staff schedules to meet the required manpower in various shifts and activities of his assigned store/s.
Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.
Oversees cashiering and operational fund management; ensures that standard fund/amount is available in timely manner. Administers bank deposits and sales reporting according to policies and procedures. Specifically, maintaining accurate records on books of accounts, like BIR Journal, Senior & PWD, or all BIR-related requirements in general.
Maintains product expertise and prepares coffee mixture according to the approved made and process.
Manages and implements cleanliness, sanitation, and overall food and beverage safety, functioning equipment, and supplies availability for efficient operation of the store.
Implements company policies, procedures, protocols, and any other policies that the company may introduce or revise from time to time.
Facilitates incident investigations involving employees or the general condition of the store, and its operation with the lessor.
Administers the reporting requirements on employee benefits or timekeeping-related documents - Daily Time Records, pay slips, uniforms, etc.
Aids in marketing promotions or store events and educates his staff accordingly.
 
Job Qualifications
With at least three (2-3) years experience as a supervisor in a restaurant, coffee shop, or equivalent experience in the food and beverage industry.
Barista a plus, with an equivalent certificate course in food and beverage service, an advantage.
Amenable to working on flexible operational, extended hours - as needed, and overseeing different stores/locations.
Able to structure and process qualitative or quantitative data and draw insightful conclusions from it.