Store Supervisor - angeles cityHilcres Builders Center

Description
POSITION TITLE : Store Supervisor
Reports to : Sales Manager
Position Summary :
Responsible for total branch performance in accordance with company policy and procedures; ensures store profitability and at the same time supports company goals, missions, and vision. Provides sound leadership for the branch.
TASKS & Responsibilities:
A. Customers
Maintain contact and friendly relationships with customers and suppliers, building a favorable company image.
Direct and coordinate counter and outside sales (if applicable) efforts to develop new markets. Make joint calls with salesmen as needed.
Coordinate counter maintenance, merchandising and promotional activity in coordination with the Marketing Department
Implement branch pricing as set by the Head Office ; direct and approve quotation activities (if applicable). Keep price lists always updated.
Manage overhead expenses (e.g. lights, aircon etc.) , customer discounts, and pricing to maintain profit levels.
Successfully resolve customer issues timely and professionally.
Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
Continuously update product knowledge not only for himself but also for his team. Echo any new information and knowledge acquired to staff and promoters.
B. Operations
Direct warehouse operations specially its ordinerliness and cleanliness. Maintain necessary inventory levels, order required merchandise, supervise route deliveries and pickups.
Review reports daily, taking appropriate action as needed.
Maintain branch security, opening and closing of branch, oversee cash deposit activity.
Attend General Sales Meeting
Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.
Coordinate monthly inventory and manage branch inventory status ensuring that it achieve its stock control targets in line with company guidelines to avoid financial loss.
Help reconcile inventory discrepancies and adjustments.
Monitor and analyze merchandise movement and recommends appropriate actions for slow moving items.
C. Financials
Responsible for the cost effective requisition supplies of needed equipment, supplies, and outsourced services with acceptable suppliers, when needed.
Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives. (or to maintain a competitive edge in the marketplace)
Direct accounts receivable activities for branch. Ensure collection calls are made and outstanding debt is collected.
D. People
Assign and direct all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.
Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
Anticipate staffing requirements to meet operational needs by looking at the day off and shift schedules of staff.
Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed. Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
Become familiar with the Employees Handbook. Ensure policies and procedures are communicated and followed.
Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
MINIMUM QUALIFICATION STANDARDS:
(1) Knowledge, Skills & Abilities
• Highly customer focused.
• Strong leadership qualities both with customers and employees
• Highly efficient and organized
• Able to set and implement policies (in conformity with the existing company standards and procedures, but remains flexible when customer conditions require
• Good communication and planning skills
• Good market sensitivity and able to identify opportunities
(2) Education
• Preferably a graduate of any four-year business related course
(3) Experience / Training
• At least 3-4 years of relevant sales experience, preferably from within the retail or appliance companies
(4) Personality
• Aggressive and results driven
• Very creative and highly innovative
• Strong interpersonal skills
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No

Pampanga, Central Luzon ·  Today, 11:30 AM
Work type
Full Time