Store ManagerRose Pharmacy Inc.

ROSE PHARMACY INC.
 
Company Profile:
 
With over 368 branches in strategic locations all over the country, Rose Pharmacy is recognized as one of the Philippines' top pharmaceutical retailers, providing customers with easy access to quality health and beauty products.
 
Rose Pharmacy recently joined forces with Robinsons Retail Holdings Inc. (RRHI), the second largest retailer in the country, in October 2020. Committed to offering the best health and beauty shopping experience to customers with the unique touch of passionate care, Rose Pharmacy continues to expand its services beyond conventional limits - serving customers at the comfort of their own homes with RosExpress Delivery, fulfilling health and beauty needs across the country with the Rose Pharmacy Online Store's nationwide delivery, and providing round-the-clock service with 24-Hour stores.
 
With a strong focus on bringing value to customers, Rose Pharmacy has launched Rose Pharmacy Generics, ensuring high-quality prescription and over-the-counter medicines are made widely available for everyday affordable prices. The Guardian line of personal care products bring gentle, quality care for every member of the family at consistently low prices as well. Rose Pharmacy's monthly Hot Deals, SuperSavers, and Buy More Save More promotions and special offers further provide great value to customers both in-store and online.
 
STORE MANAGER
 
Location: Butuan City, Caraga Region
Headcount Needed: 2
Salary Range: 24,000-28,000
Perks and Benefits: HMO, Life Insurance, Personal Accident Insurance, Company Uniform, Sick and Vacation leave credits
 
RESPONSIBILITIES & DUTIES:
 
Daily Duty:
Completes opening and closing procedures according to set Standard Operating Policy. Immediately inform Area Manager for any cause for store hour disruption.
Monitors cash register operations, ensure adequate amount of bills and coins, assist cashier on credit card verification, process refund and manage the queuing.
Staff Management:
Conducts new team member orientation to guide new team members on store operational standards, customer service standards, cashiering and store environment including fixtures and equipment familiarization and usage.
Preparation and review of Incident Reports (IR) and coordination of disciplinary actions with Area Manager and HRBPs.
Regularly conducts monthly store meetings to discuss store KPIs, P&Ls and other inter-department concerns to team members.
Expense Management:
Assigns appropriate task to staff and set proper working schedules to achieve maximum productivity and maintain required labor cost to sales ratio.
Stock Management:
Ensures that store is always properly stocked and closely coordinate with Supply Chain and Merchandising for any additional stock requirements during sales and promotional periods and for any new products that customers are looking for.
Store Management:
Ensures complete and timely execution of Promotional programs like Hot Deals and Gondola End set-ups and coordinate with Marketing and Space Planning any additional Point of Sale Materials (POSM) requirements and with Supply Chain for additional promo product allocations when needed.
Safety and Security Management:
Conducts regular inspection of safe, cash register, staff lockers, CCTV, store keys and fire extinguishers according to company procedures.
QUALIFICATIONS:
Bachelor's degree in Business Administration, Pharmacy, or a related field.
Minimum 3-5 years of experience in retail pharmacy operations or multi-store management.
Proven experience in leading teams and is experience in sales planning, budgeting, and business growth initiatives.
Strong leadership and people management skills.
Knowledge of pharmacy regulations (DOH, FDA) and retail compliance standards.
Strong analytical skills and business acumen.
Ability to drive operational efficiency, customer satisfaction, and profitability.
Adaptable and able to manage multiple priorities in a fast-paced environment.