sr HR SpecialistMerck Group

Job Description
Work Your Magic with us!
Ready to explore, break barriers, and discover more We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
As part of the overall strategy to drive quality-based, cost-efficient and timely service delivery, this role will be part of a shared services company that is based in Manila. The successful candidate will be responsible for providing tactical and operational Payroll and Benefits Support for Philippines. This role will report to a Manager overseeing HR functions such as Payroll and Benefits, case management and customer inquiry handling and vendor management.
Your Role:
. Provide administrative and operational support on defined HR functionalities anchored on KPIs and SLAs focused on Accuracy, quality, timeliness, and responsiveness.
. Proactively collaborate with the country and regional stakeholders in the execution of Employee services.
. Work with the local HR Operations team based in the APAC region in the sustained and smooth delivery of HR services (payroll and benefits administration, HR reporting, and employee communications).
. Work with HR Business Partners, Solutions Partners, Business Leaders, Internal and External Stakeholders
. Acquisition to realize country-specific people priorities and align on program implementation as needed.
. Proactively and accurately gather payroll and personnel-related information.
. Maintain and administer employee information on the payroll system mirrored from the HR system.
. Actively partner and work with the Team manager to achieve the agreed-upon performance and developmental objectives.
. Seek opportunities for continuous improvement and work on constructive feedback
. Identify any knowledge gaps and escalate concerns to the Team Lead and the Operations Head.
. Ensure that customer expectations are addressed professionally, effectively, and efficiently.
. Demonstrate flexibility and adaptability to work schedule requirements and operation hours in-order to fulfill real-time business requirements
. Understanding and compliance of confidentiality requirements to perform HR activities due to the sensitive nature of the work such as personnel data and sensitive information
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!