sr. business associate / Recruitment (sourcing and agent hiring)Tech Mahindra

Responsibilities:
Agent Hiring
Conduct end-to-end hiring process from sourcing to new hire onboarding
Deliver quality candidates to Operations and Hiring Managers
Real time updating of recruitment database, trackers and process documentations
Onboarding, process orientation and knowledge transfer to new team members
Create and maintain report trackers and database that would be used in recruitment reports and analyses
Provides Recruitment reports - DRU, sourcing reports, Cost Utilization, others
Understands and meets Recruitment KPIs by creating process improvements and hiring strategies
100% Hiring Fill Rate and Go Live Rate
New hire first day No Show percentage rate
Cost Per Hire
30 day attrition
Implement the hiring process following the 4-Level Check and calibration sessions with the key stakeholders
Written/Online assessments
4-Level Check
Recruitment Interview
Training Interview
Quality Call Simulation
Operations Interview
Client Interview (new programs)
Partner with the stakeholders on hiring requirements
Sourcing & Marketing
Evaluate, measure and analyze the efficiency of sourcing channels, business partners and consultants
Create sourcing and marketing plans/strategies to meet client requirements both for volume hiring and non-agent positions
Implement sourcing strategies on a timely manner
Create efficient Employee Referral programs
Identify various recruitment sources by keeping abreast of the current hiring trends
Assist the Recruitment Manager in managing the cost utilization and Cost Per Hire by using low-cost sourcing and marketing initiatives to fulfill the hiring requirements
Manage the daily applicant flow and quality of applicants
Assist the Non-Agent hiring POC in sourcing for non-agent positions
Requirements
Graduate of Psychology / Human Resource or any four (4) year course.
U2 - At least 1 year experience in Sourcing & Marketing and Volume Agent Hiring in a BPO set up
U3 - At least 3 years experience in Sourcing & Marketing and Volume Agent Hiring in a BPO set up
Experience in hiring for Customer Service, Technical Support and Back Office requirements
Organized and detail-oriented
Excellent written and oral English communication skills
Computer and internet proficient
Adept in using MS Office and has good presentation skills
Can work independently and in a team
Can work on shifting schedule
Can start asap
Bossjob

Cebu City, Cebu
Permanent
Full-time