Position Responsibilities As an Application Support Analyst, you will be responsible for providing quality accounting software support to clients using Deltek products. Support Analysts work in a team environment and provide support to customers via Position Responsibilities As an Application Support Analyst, you will be responsible for providing quality accounting software support to clients using Deltek products. Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the Internet. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalated to an appropriate Support Analyst. Deltek's work environment is challenging, innovative, and fun. Qualifications Candidate must possess at least a Bachelor's Degree in Accounting or equivalent, with minimum 3 years accounting experience .Must possess excellent rapport, written and verbal English communication .Must have strong analytical and problem-solving skills and able to multitask in a fast-paced environment .Minimum of 3-years customer service or software support experience in a BPO or Shared Service organization .Must be able to work independently and self-motivated .Applicants must be proficient in MS Office applications and willing to work permanent night shift in the Makati office
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Philippines
Permanent
Full-time
Permanent
Full-time
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Deltek Systems
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Deltek Systems jobs
Makati City ,
Position sr Application Support specialist recruited by the company Deltek Systems at , Joboko automatically collects the salary of , finds more jobs on Sr Application Support Specialist or Deltek Systems company in the links above
About the company
Deltek Systems jobs
Makati City ,