sr. analyst, research AnalyticsConcentrix

Job Description
Job Title:
Sr. Analyst, Research Analytics
Job Description
Senior Analyst, Research Analytics
The Concentrix Data and Analytics team specializes in providing businesses with critical answers to guide their path. Using a variety of data collection methodologies underpinned by the latest data science, our team captures the voice of the customer across the lifecycle.
In joining the team, you will have the unique opportunity to work on voice of the customer and market research for leading companies across a number of industries. Working in a team environment, you will participate in fast-paced projects and build expertise in client management skills, data visualization and analytics, and customer experience design.
Principal Duties and Responsibilities:
Provide inputs to survey questionnaires as well as design and recommend appropriate deliverables for research programs
Put together a report from scratch, mostly based on voice of the customer data
Tell a cohesive story that answers business questions, including providing clear, concise, and actionable recommendations
Effectively communicate technical data science and analysis in a way that business owners understand
Lead client discussions and presentation of results
Function independently with minimal supervision of assigned tasks prior to completion
Uncover and understand clients customer experience objectives, project requirements, and program opportunities
Candidate Profile:
Proficient in Microsoft Office
Experience in quantitative analysis within industry (market research/voice of the customer experience)
Knowledge of survey design and analysis
Data visualization experience is an advantage
Ability to integrate data from various sources into a cohesive analysis
Strong communication skills, both written and verbal ability to communicate with all levels of management in a way that inspires trust and confidence
Ability to develop good working relationships with various stakeholders, both internal and external
Disclaimer
Location:
PHL Makati City - Glorietta
Language Requirements:
Time Type:
Full time
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