spanish bilingual Medical AssistantClark Outsourcing

Job Description
Salary: 30,000 PHP a month
Bilingual Communication: Serve as a bridge between Spanish-speaking patients and healthcare professionals by facilitating clear and accurate communication via phone, email, and virtual platforms.
Appointment Scheduling: Coordinate and manage patient appointments, consultations, and follow-ups, optimizing the scheduling process to minimize wait times and maximize patient convenience.
Medical Records Management: Maintain meticulous and confidential electronic medical records, updating patient information, treatment plans, and test results accurately.
Patient Education: Provide clear and culturally sensitive instructions to patients regarding medication, treatment plans, and pre/post-operative care, ensuring they have a comprehensive understanding of their healthcare journey.
Translation Services: Accurately translate medical documents, prescriptions, and other relevant materials from English to Spanish and vice versa, ensuring accuracy and consistency.
Administrative Support: Assist with administrative tasks such as billing, insurance verification, and documentation, ensuring compliance with regulatory standards and best practices.
Telehealth Assistance: Facilitate virtual telehealth appointments, ensuring patients are comfortable with the technology and assisting healthcare professionals as needed.
Emergency Response: Respond promptly and effectively to urgent situations, liaising between patients and medical staff to ensure immediate attention and care.
Fluency in both Spanish and English, with exceptional written and verbal communication skills in both languages.
Previous experience in a healthcare setting, medical office, or related field preferred.
Strong organizational skills and attention to detail.
Proficiency in using electronic medical record systems and administrative software.
Sensitivity to cultural differences and the ability to communicate with diverse patient populations.
Excellent interpersonal skills and a compassionate demeanor.
Knowledge of medical terminology and procedures is a plus.
Reports To: Client Advisor, Client
SSS, Philhealth, Pag-Ibig
13th Month Pay
HMO and Life Insurance (AVEGA)
Free Shuttle Service
CO League - Monthly Company Activities
CO Clubs
CO Amenities Swimming Pool, Clinic and Kids zone
CO Stars - Corporate Social Responsibility Involvement Scholarship Programs
CO Academy - Training and Development Programs
COolture Coach
CO Gears
Cool and Flexible Workplace
Other Performance and Attendance Based Rewards
Bereavement Leave
Paternity Leave
7 days SOLO Parent Leave
Magna Carta Leave
Company Bank Loan