solution Engineer, apacGN Group

Solution Engineer, APAC
Can you ensure that our class leading headset and video solutions target just the right audience by delivering the best pre sales support to our key global customers? In this role, your interpersonal and stakeholder management skills will be key.
Jabra is a leader in engineering communications and sound solutions - innovating to empower both consumers and businesses. Proudly part of the GN Group, we are committed to letting people hear more, do more, and be more than they ever thought possible.
Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams.
Jabra employs approx. 1,800 people worldwide, and reported annual revenue of DKK 6,2bn in 2019. The GN Group, founded in 1869, operates in 100 countries and delivers innovation, reliability, and ease of use. Today, GN employs 6,500 people, and is Nasdaq Copenhagen listed. GN makes life sound better. www.jabra.com
Take the lead on end-to-end solution processes
Jabra is searching for an APAC Solution Engineer to build on our global customer relationships and become their trusted advisor on best of breed video, headset and contact centre solutions.
Specialist in meeting room deployments and AV/IT infrastructure. Complete understanding of the requirements in a room, from huddle spaces to large meeting rooms.
Support the regional sales teams in sales activities by owning the technical engagement with the customer. Develop and deliver partner and customer training, addressing the technical solutions of the existing partners and customers.
To be successful, the position will need to collaborate with sales, customer service, support, engineering and product management teams to ensure the solution is met and supported. Will also require in depth knowledge of room requirements and supported platforms and technology. Be detail oriented and be able to present and listen to customers.
Jabra supports remote working, and the position will require regional travel. The role supports the regional Sales Managers, collaboration BDMs and GA/IA accounts.
Reporting to the Director Product & Strategic Alliances, the position will work with our global BU.
You will get your hand on the following exciting tasks:
Specialist in Zoom and MS Teams infrastructure, Meeting Rooms requirements, device management policies and network & security discussions
Be the "Trusted Advisor" from Jabra, own the technical interaction with the customer
Assist Jabra Sales Managers in customer meetings for Room Solutions and headset discussion
Initiate Demo at customer premise/remote if required
Facilitate PoC of as required
Understanding of customer's environment (network / security / device management / OS / etc.) and drafting proposals
Assist in RFP documentation submission
Providing training & updates to partners if required
Guide Jabra Sales Managers on how to sell video, headset and contact centre solutions
Speak at public events and deliver technical webinars
Post sales:
Single point of contact for technical issues after deployment
Transition customer to JSS
We imagine the following sound like you:
In depth knowledge of technology and platforms, emphasizing Microsoft Teams, Zoom, and Google in an enterprise environment
Technical knowledge of architectures covering Enterprise Networking, Security, and Collaboration, including Video, Management, and Cloud
Industry experience, knowledge of our competition, market growth, and value USB devices bring to the conference space
Passion for technology and collaboration, wanting to change the way that customers work
Experience working across internal stakeholders and regional cultures
Fluent English
Ability to present in customer meetings, classroom style training, webinars etc.
Strategic thinking
Ability to travel regionally
Bachelors degree and/or equivalent experience in networking and IT infrastructure, video collaboration, AV design and implementation
Would you like to know more?
To apply, use the 'APPLY' link no later than 31st August 2023. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.