Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation and performance? Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team.
Primary Responsibilities:
Drive Six Sigma quality culture in the organization
Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
Define appropriate metrics to gage processes performance through structured reporting governance model
Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue
Manage Bright Idea program
Process trainings deployment which includes training need identification, preparation of training decks and training delivery
Collaborate well with US quality and operations teams
Provide support for 200 - 400 FTEs and/or 5 - 10 mid to highly complex businesses
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
BA/BS degree related field and/or equivalent education and experience
2+ years of experience in process improvement, quality management, project management and/or business analysis
Six Sigma experience (Black Belt experience or at least Green Belt Certified)
Ability to understand the metrics used to measure performance
Ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs
Excellent customer service skills
Excellent written, verbal and presentation skills
At least intermediate skills in MS Excel and MS PowerPoint
Ability to work independently and be self-directed while still supporting the team as a whole
Demonstrated ability to communicate ideas clearly and concisely and to ability to facilitate meetings
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Preferred Qualifications:
Healthcare and/or insurance industry experience
Experience in Enrollment, Billing and/or Reconciliation
Skills in MS Access, Visio, Minitab
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2022 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group
Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation and performance? Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team.
Primary Responsibilities:
Drive Six Sigma quality culture in the organization
Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
Define appropriate metrics to gage processes performance through structured reporting governance model
Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue
Manage Bright Idea program
Process trainings deployment which includes training need identification, preparation of training decks and training delivery
Collaborate well with US quality and operations teams
Provide support for 200 - 400 FTEs and/or 5 - 10 mid to highly complex businesses
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
BA/BS degree related field and/or equivalent education and experience
2+ years of experience in process improvement, quality management, project management and/or business analysis
Six Sigma experience (Black Belt experience or at least Green Belt Certified)
Ability to understand the metrics used to measure performance
Ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs
Excellent customer service skills
Excellent written, verbal and presentation skills
At least intermediate skills in MS Excel and MS PowerPoint
Ability to work independently and be self-directed while still supporting the team as a whole
Demonstrated ability to communicate ideas clearly and concisely and to ability to facilitate meetings
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Preferred Qualifications:
Healthcare and/or insurance industry experience
Experience in Enrollment, Billing and/or Reconciliation
Skills in MS Access, Visio, Minitab
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2022 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group
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