site project AccountantR.C. Ramos Construction

RESPONSIBILITIES
Monitor accounts to identify outstanding debts.
Investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments.
Take actions to encourage timely debt payments.
Process payments and refunds.
Resolve billing and customer credit issues.
Update account status records and collection efforts.
Report on collection activity and accounts receivable status.
REQUIREMENTS AND SKILLS
Proven experience as a Collection Specialist or similar role.
Knowledge of billing procedures and collection techniques (e.g. skip tracing).
Familiarity with laws related to debt collection (e.g. FDCPA).
Working knowledge of MS Office and databases.
Comfortable working with targets.
Patience and ability to manage stress.
Excellent communication skills (written and oral).
Skilled in negotiation.
Problem-solving skills.
High school diploma; Associate's/Bachelor's degree is a plus.
EDUCATION AND EXPERIENCE:
Bachelor's degree in accounting or business.
At least two (2) years or more of payroll accountant experience, or in a similar role.
Excellent communication skills, both verbal and written.
Preferably with a master's degree in accounting, business administration, finance, taxation, or a related field.