services and applications Management associateMeralco

Job Summary: * Identifies risks on operations, deployments, new services and systems roll outs, and manages them by preventive and mitigating controls to ensure reliability of ICT Services * Manages and controls the application system licenses Job Summary: Identifies risks on operations, deployments, new services and systems roll outs, and manages them by preventive and mitigating controls to ensure reliability of ICT Services Manages and controls the application system licenses to ensure compliance with licensing agreements, avoid penalties, and optimizes the investment and costs of the company Provides consultancy services within and outside the company on specific applications or solutions Assesses the individual changes, enhancements and customizations considering entirety of the ICT Services and application landscape, integrations, standards, capacity on the system itself and supporting infrastructure and costs and provide analysis and recommendations to stakeholders Reviews the periodic performance of ICT Services, and the performance of contractors, determines gaps and interventions and recommends proactive measures to maintain compliance to SLAs with the business Handles the procurement process of acquisitions of operational technology investments including management of relevant licenses and maintenance agreements, including the preparation for approval of investments across the management hierarchy Monitors contractor performance according to service level agreement, conducts regular performance review and provides performance feedback Qualifications: Graduate of Engineering, Computer Science, Information Systems, or equivalent Minimum of 3 years of solid work experience in various areas of ICT operations and maintenance, technical support for applications, infrastructure, network, and with experience in managing, orchestrating cross-functional teams, projects or outsourcing partners Has extensive experience and direct participation in implementations of various enterprise-wide systems that cut across the business entire lifecycle (e.g., ERP, CRM, Asset Management, HR Systems, IT Service Management Systems, etc.) Has extensive knowledge and experience in managing the operations of enterprise-class application systems, infrastructure and tools Proficient in full application stack and/or third-party tools Attendance or certifications on trainings such as ITIL (foundation and specializations), IT4IT, Enterprise Architecture, Project Management, software development lifecycle (Waterfall, Agile, DevOps) Technical expertise combined with excellent planning, coordination and communication skills, as well as the ability to work in teams Willing to work onsite (Pasig City)
Monster

Philippines
Permanent
Full-time