Service advisorGLOBALSUCCESS OVERSEAS EMPLOYMENT SERVICES

Job Description
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Qualifications:
A minimum of 8 year(s) of working experience is required.
No minimum educational attainment is required for this position.
A strong understanding of automotive technology and the automotive industry.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management.
Additional Information:
Free Accommodation
Free Transportation
No Placement Fee
Principal / Employer
Carpenter Motors Vanuatu Limited
Principal / Employer Address
Elluk Rd, Port Vila, Vanuatu
Placement Fee
Please be reminded that as per POEA regulations, the placement fee is up to a maximum of one (1) month's salary.
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.