Senior Operations Manager (For Pooling)Accenture Thailand
Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 21/10/2020
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Senior Operations Manager
Qualifications:
Bachelor’s degree graduate of any course
Must have 13-14 years overall work experience
At least 4 years senior managerial experience in a BPO or similar industry
Preferably with managerial experience in a healthcare account and in a back office setting
Must handled at least 500 FTEs
Display exemplary analytical, organizational, and problem-solving capabilities
Maintain excellent relations with the client, team, and internal contacts
Strong leadership skills
Extensive working knowledge in workforce management and quality assurance
Responsibilities:
Report status to onshore verification team, implementation Managers and sales field
Work with offshore management to create and maintain work plans
Encourage and implement continuous improvement measures on day-to-day basis within area of responsibility
Provide coaching, mentoring, and performance feedback to team members
Identify and track issues, risks, and action item, provides status to affected stakeholders, and facilitates resolution
Work with clients on ad-hoc requests
Facilitate program status review session
Assist in delivering end user training
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
For more information about our company, visit our website: https://www.accenture.com/ph-en
Qualifications:
Bachelor’s degree graduate of any course
Must have 13-14 years overall work experience
At least 4 years senior managerial experience in a BPO or similar industry
Preferably with managerial experience in a healthcare account and in a back office setting
Must handled at least 500 FTEs
Display exemplary analytical, organizational, and problem-solving capabilities
Maintain excellent relations with the client, team, and internal contacts
Strong leadership skills
Extensive working knowledge in workforce management and quality assurance
Responsibilities:
Report status to onshore verification team, implementation Managers and sales field
Work with offshore management to create and maintain work plans
Encourage and implement continuous improvement measures on day-to-day basis within area of responsibility
Provide coaching, mentoring, and performance feedback to team members
Identify and track issues, risks, and action item, provides status to affected stakeholders, and facilitates resolution
Work with clients on ad-hoc requests
Facilitate program status review session
Assist in delivering end user training
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
For more information about our company, visit our website: https://www.accenture.com/ph-en
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Accenture Thailand
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Position Senior Operations Manager (For Pooling) recruited by the company Accenture Thailand at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Senior Operations Manager (For Pooling) or Accenture Thailand company in the links above