senior it People leaderManulife - Agnes Yung

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.Job DescriptionJob Su Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Summary: Responsible for managing a group technology staff comprised of any of the following: Systems Administrator/Integrator, Release Engineer/Administrator, Applications Developer, Helpdesk, App Support, Project Administrator, Implementation Validation Analyst, Security Risk Analyst and Reports/Data Analyst providing services to MBPS and various Manulife Business Units. *Candidates for this role must be willing to work mid shift Key Accountabilities: Management of various technical teams either as a direct report or through a Sr/Team Leader. Develop Service Level Agreements with Manulife Business Units and provide means to monitor and improve the technology services delivery output. Deploy strategic and tactical initiatives and plans to deliver the different technical services requirements. Create, recommend and deploy technology and process improvement tools, best practices and work flow improvements. Establish a strong relationship with Manulife Business Units in managing and growing the business further, proactively addressing operational issues and concerns and implementing mitigating steps to prevent recurrence of similar issues in the future. Other Job Functions: Responsible for Service Delivery, Governance, Reports and Management Escalation. Actively influence, negotiate and collaborate with various stakeholders across the company to meet objectives and deliverables. Effectively communicate with business unit leaders and counterparts and key stakeholders. Develop and maintain project plans, resource utilization schedules and budget materials for operational activities. People management, setting team & individual objectives, delivering performance reviews, and facilitating skill & knowledge development. Management & ongoing advancement, improvement & maturing of services supporting MBPS and the different Manulife Business Units. Ensure compliance to work process standards and guidelines. Other Duties and Responsibilities assigned by the immediate manager. Minimum Skills Requirement to Hire: The candidate: Degree Holder in Computer Science, Engineering, Information Technology or a similar course. At least 3-5 years of Progressive IT Supervisory or Manager Experience. With experience in overseeing large teams with complex IT technologies. Strong Infrastructure Background with experience in managing in-house and vendor provided services including contracts management, infrastructure disciplines in mainframe, distributed Intel and Unix Systems, storage, security, business continuity and disaster recovery. Knowledge in IT Service Management and other process frameworks (ITIL, CobiT) With experience in managing finances, costs, revenue and budget. Technical Skills: Applications Programming / Development Experience in any of the following ASP, JAVA, .NET, C/C++/C#, XML, CSS, etc. Knowledge of SQL Server (Reporting Service, Integration Service and Database service, and complex stored procedures),Oracle, Sybase, Essbase, Lawson, etc. Project Management Skills BPMN or workflow modeling applications. Management Skills Proven leadership & people/talent management capabilities. Able to function as an organizational change agent and see beyond current situations towards enterprise-wide higher level process and systems improvements Demonstrated project management & planning skills; balances strategic skills with tactical execution skills Strong motivational, developmental & operational management skills Strong consulting, and negotiation skills; ability to function effectively within matrix management situations & under dynamic mandates Strong analytical & metrics management skills Good grasp of the Financial Industry and good sense of team financial management. Soft skills: Strong communication skills - verbal, written & presentation; ability to adapt content to various audiences; communicates effectively at all organization levels Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base Strong attention to details and services accuracy. Strong problem solving and analytical skills. Excellent in data collection, summarization and data analysis skills. Ability to work independently and act professionally at all times. If you are ready to unleash your potential, it s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time