senior Business support analystThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
TheSenior Finance Business Analystensures SimCorp Dimension (SCD) users have a stable, reliable and high performing AABOR. The successful candidate will be accountable for performing the team's daily operations and providing support to business users in addressing moderate to complex business issues.
.Candidate must be willing to work on a rotating shift (AM/MID/PM
Responsibilities
Monitoring and clearing the SCD message queue throughout the day to ensure all transactions are elevated to final status at end of day
Monitoring the team shared mailbox throughout the day and taking appropriate action on the emails received
Generating IOI ad hoc security requests and monitoring that the security master setup occurs within an acceptable time frame (generally 30 minutes)
Investigating Transaction Hub (THUB) unknown queries and generating adhoc transactions to THUB as needed
Supporting adhoc analysis to identify root cause of production problems and develop timely solutions
Executing acceptance test for implementation of new security types and functionalities and system upgrade
Executing and validating test cases for end-to-end processes
Supporting for period end close processes
Working in collaboration with the business users and Global Solutions Delivery (GSD) to create/update/maintain:
Fund Reports
Chart of Accounts Reports
Accounting posting rules Reports
Portfolio Reports
Free codes Reports
User views Reports
Segments Reports
Identifying opportunities to leverage system capabilities in order to meet business requirements
Any other duties or projects assigned from time to time within or beyond working hours if needed
Qualifications:
Bachelor's degree in Finance or Accounting with a minimum of3-4 years of experience
Must have experience in Static Data Setup
Experience working directly with business clients in addition to application support teams
Previous experience in investment operations in insurance or financial services is highly preferred
Ability to work sell independently as well as with others as part of a team
Ability to grasp new concepts and information quickly
Eager to build strong relationships with internal departments and external partners
Excellent organization and prioritization skills with the ability to manage competing priorities
Comfortable influencing without authority
Strong communication skills - both written and verbal
Strong customer service orientation
Should posses a desire to learn new skills, adapt and take on new challenges
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under manageme nt and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer