senior business Automation & reporting specialistOpenText Exstream Customer Communications

You will report to the Billing Manager, the Senior Business Automation & Reporting Specialist for Business Intelligence & SAP (Lead Business Analyst) is an integral role in ensuring the billing process and delivery in the Order-to-Cash function. You You will report to the Billing Manager, the Senior Business Automation & Reporting Specialist for Business Intelligence & SAP (Lead Business Analyst) is an integral role in ensuring the billing process and delivery in the Order-to-Cash function. You bring your subject matter expertise in operational process, metrics reporting, office automation, and SAP & desktop application integration. The person should be willing to process billing related operational activities while paving the way for a better integration of the tools used in the day-to-day activities. You Are Great At: Accountable to ensure your portfolio of orders meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and ensuring PO's meet the standards Peer audit reviews on work from contract through invoice Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month end, quarter end targets Partner with Global Billing peers to drive end-to-end process and practice improvement to deliver on process automation goals Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies Responsible to follow all internal controls and policies related to order processing and billing to protect OpenText's brand As an operational SME, support work to ensure month end, quarter end targets are achieved As an automation SME, work with peers or project teams to deliver on various identified initiatives that will support continuous process improvement, streamlining and automation from basic to complex automation (desktop to various systems used by billing) Ensure full documentation on all tools created for audit and review purposes Assist in audit-related activities. What it takes: University / College Degree with Accounting, Finance, Computer Science or IT preferred. Minimum 5+ years' experience in operational process (global software billing services, or high-tech industry preferred) with a clear and solid execution of various automation initiatives. Strong working knowledge of billing systems, Microsoft products, Business Intelligence, or other reporting tools. Knowledge in SAP, Sales Force would be an advantage. Has expertise in invoicing and collections processes and best practices and applies expertise to multiple aspects of a project. Possesses highly developed professional technical expertise, which is applied to complex customer inquiries and billing processes/projects. Strong working knowledge of accounting principles and US GAAP Revenue Recognition. Reporting Expertise Must Include Proven, Hands-on, Expert level Experience with: Building data models in Excel - Expert Querying large amounts of data using SQL SQL Database Management Excel with specific knowledge in VBA, Power Query and Power Pivot - Expert ETL with SSIS experience (Expert) Scripting knowledge - VBS Macro Programming Batch file experience Sharepoint PowerBI
Monster

Philippines
Permanent
Full-time