senior Business AnalystManulife - Agnes Yung

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Su Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Summary The Senior DICE Business Analyst (BA) is responsible in supporting Claims function, primarily, in enhancing operating capabilities through business analysis, data analytics, and development of process improvement projects and initiatives. Accountabilities Business Process Improvement Provide detailed analysis, go forward recommendations and full implementation of Claims business projects and other operations business initiatives Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost Determines how new information technologies can support reengineering business processes Ensure that solutions and implementation of the solutions meet the business specifications. Ensure business requirements are recorded and signed off by the business in detail and projects are delivered according to the requirements Perform analysis of business systems Develop business cases with process maps and re-engineer existing processes and workflow Provide business warranty support to all projects Project Management Plans, monitors and manages internal projects from initiation through completion. Ensures project results meet requirements regarding technical quality, reliability, schedule and cost Provide Project Leadership and Facilitation utilizing Project Management Methodologies Utilize and coordinate resources within the functional and divisional organization. Assess project resource requirements between locations to support specific initiatives approved through the project prioritization process and change control Participate in the development of project charters, business cases, deliverables, business objectives and timelines Project Coordination Actively participate on Working Groups and/or Control Groups Liaison between project teams, informing business units of changes to systems and processes as a result of project implementations Data Analytics & BI Analytics Applies and integrates statistical, mathematical, predictive modeling and business analysis skills to manage and manipulate complex high volume data from a variety of sources for client organization Analyzes large quantities of data and develops reports on the overall performance of business segments; develops metrics to measure various characteristics of the client organization's business Models advanced methods of combining charts, maps, timelines and infographics into comprehensible dashboards; may create visualizations of complex relationships and big data sets in a user-friendly and easy-to-understand way to facilitate client organization's decision making Application Development Provide software development services including but not limited to: VisualBasic; SharePoint, RPA, as needed Codes, tests, debugs, documents and implements software applications Ensures that system improvements are successfully implemented Provide business warranty support to all projects Digital Graphic/Visual Design Develops and maintains graphic designs (e.g., art, color themes, photographs, web pages) and layout, as needed, adhering to guidelines set by the BrandHub Database Development and Administration Analyzes, designs, creates and implements databases, including data models, logical and physical databases, data dictionaries and schemas, access methods, device allocations, validation checks, organization and security Monitors the relationships between the database users and application Collaborates with technology/infrastructure staff to identify data relationships and functional requirements Other Tasks Provide coaching and training to junior Business Analysts and Operational staff Such other functions and duties assigned by the Operations Management Minimum Skills Requirement to Hire Minimum Experience 2-3 years of business analysis experience supporting small to medium d projects and business initiatives or equivalent BA experience Intermediate skills in VB development and/or other programming/development tool/s College or University graduate of any course Graduated from BA Preparatory Program or other Preparatory Programs accredited by SIL Candidate must meet job expectations and pass all performance metrics in his current unit Should not have any attendance issues or any disciplinary actions Preferred Qualifications Application Development Database Development Participation in any MBPS-wide project or business initiatives Six Sigma Green Belt Certification Technical Skills Advanced Skill in Microsoft Excel Proficient in the use of Microsoft Office 365 Suite of Applications (Word, Excel, PowerPoint, Skype, Outlook, OneDrive) Familiar with a variety of software applications such as but not limited to SharePoint and Visio Business process modeling Proven ability using mathematical and statistical analysis methods Knowledge of Lean principles, process design and analysis is a plus Ability to utilize technology to analyze complex data is a plus Working knowledge of the operations' business processes and business performance metrics Soft Skills High level of accuracy, attention to detail and ability to exercise flexibility and judgment Results oriented, proactively seeks solutions and takes actions Ability to learn new technologies and tools quickly and work effectively in a changing environment Ability to present analysis in a logical, clear and concise manner (both verbal and written) Ability to exercise flexibility and judgment Proven influence and negotiation skills; ability to introduce, influence and manage change within the organization and deal effectively in a sophisticated and demanding business environment Product Specific Knowledge Knowledge of the products supported by Claims operations is a plus Process Specific Knowledge Understanding of Claims processes is a plus Minimum Skills Requirements to Go-live Successful completion of the DICE onboarding program Technical Knowledge and Skills Knowledge of Lean principles, process design and analysis Ability to utilize technology to analyze complex data Knowledge of the MLI products supported by Claims operations Understanding of Claims processes Understanding of Project Management Methodologies If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time