selling Department Manager | sorsogonSM Mart Inc.

MANAGE CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area) . TRACK DEPARTMENTAL SALES Monitor departmental sales vs. targeton a daily basis, identify causes of p MANAGE CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area) . TRACK DEPARTMENTAL SALES Monitor departmental sales vs. targeton a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action . BUILD CUSTOMER LOYALTY Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers . CHECK DISPLAY & FIXTURES Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures . CHECK SALES STAFF Make daily checks on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting) Qualifications: . Candidate must possess at least a Bachelor's/College Degree . With minimum of 2 years relevant work experience in managerial capacity, preferably in retail management . Personable, creative, sales-oriented and with above average communication skills . Flexible to be assigned to work schedules supporting the retail operational hours . Willing to be assigned in The SM Store - Sorsogon . Full time positions available
Monster

Bicol Region
Permanent
Full-time