section Manager for kidsInternational Specialty Concepts, Inc. (ZARA)

SECTION MANAGER FOR KIDS
 
QUALIFICATIONS:
Bachelor's degree in Business or any related field.
Three to Five years of experience in handling store operations.
In-dept knowledge of customer service and leadership skills
Strong analytical skills.
JOB DESCRIPTION
Customer Service
Ensures an excellent customer experience within all the stores of the region in all areas of the business (sales floor, tills, stockrooms, etc)
Assures customer service deployment in the stores and guarantees that all the teams follow the company standards established by the brand, leading always by example.
Store processes
Supervises the different types of processes within the stores in order to optimize the operational performance of the brand
Product
Ensures the correct image of the section when performing all the tasks of the store: window, stockroom, replenishment, etc.
People Management
Evaluates the management team of the stores in order to detect areas of improvement and place the optimal candidate in the right position within the department.