scheduler assistant Office based - with at least 2 years of experienceShore 360

Description
Roles and Responsibilities
- Calling customers to make bookings/appointments
- Receive inbound calls from customers for queries or concerns
- Updating client services and Installation schedules
- Check all information with the Installation requests
- Creating Jobs on job management software Fieldaware
- Cross checking live schedules or appointments with Fieldaware
- Liaising with client's partners with booking of jobs
- Assisting Installers with any documentation required onsite
- Save completed job pack in "Ready to invoice File"
- Compile Service jobs packs and checking time spent on the job
- Properly document the file and save into file into client folder
- Check paperwork returns from the installers and ensure completion and accuracy of data
- Save paperwork and job photos into the server into the client folder
- Make bookings for inspector orders
- Submit and return inspectors order from clients
Required Experience:
- Experienced in a BPO industry
- Customer service / Technical support experience
A Successful Candidate must have
- High attention to details
- Highly organized
- Great communication skills (Verbal and written)
- Ability to communicate in a friendly and professional manner
- Technically Savvy
- Meticulous or ability to spot errors
Proficient with
- Microsoft office and Adobe Acrobat Pro DC
ShoreXtra Perks
- Free barista-style coffee
- Free parking and jeepney services
- Highly engaged team
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

₱ 28,000.00 monthly ·  Pampanga, Central Luzon ·  Today, 08:52 AM