salesforce QA AnalystBooth & Partners

Job Description About our Client: Cluey Learning delivers a personalised, face-to-face online tutoring experience for students in Years 2-12, across Maths, English, Chemistry, Biology and Physics. They make learning support accessible and conveni Job Description About our Client: Cluey Learning delivers a personalised, face-to-face online tutoring experience for students in Years 2-12, across Maths, English, Chemistry, Biology and Physics. They make learning support accessible and convenient so that tutoring can be booked at a time that suits each child's schedule. Learning sessions take place live and online via their learning platform, which means students can log in from the comfort of home and work with their expert tutor without interrupting the family schedule. All of their content is mapped to the Australian National Curriculum and is based on the unique learning needs of each individual. In this way, Cluey programs cover the topics each student is learning in class and specifically addresses each child's challenges. All sessions are recorded and can be re-watched for future reference, and parents can see what their child has learned. Thanks to the online nature of their approach, they're able to source, train and quality check the best tutors from around Australia and make them available to any student, regardless of whether they live on a farm, in a big city, or in a small town between Milly Milly and Murgoo. Job Summary: As a QA Analyst you will work closely with the entire product and engineering team to review and understand the overall functional and non-functional requirements while keeping a user's perspective in mind. Activities in this role will include understanding the user goals and technical challenges to facilitate a good dialogue about requirements before forming test cases, identifying defects and helping the team to drive them to resolution. This role will focus on the quality of features and changes to our Enterprise Platform. The platform is built around Salesforce.com with more of the functionality being progressively dispersed into micro services managed by Mulesoft. The role provides experience and technical expertise to the team about how best to balance the ideal test methodologies with a hands-on pragmatic approach when testing business processes in Salesforce. The role will create test plans and test cases, execute them and work with product and engineering teams to resolve issues and ensure proper closure. As a QA Analyst you will work closely with the entire product and engineering team to review and understand the overall functional and non-functional requirements while keeping a user's perspective in mind. Responsibilities: Review user goals from non-functional and operational requirements with our product teams and be part of the process shaping the quality of the actual requirements Provide feedback to product managers, and engineering teams. Create and execute test cases while leveraging various test heuristics to validate changes are working as expected. Collaborate closely with product / business teams to reproduce, analyze and resolve issues. Logs defects and tracks them through closure. Reports test results assigned features and functionality, keeps status of testing current in Jira. Leads the test automation effort for the Enterprise Platform (Salesforce and APIs), coordinates efforts with automation testing resources to determine which tests cases and under what conditions will improve effectiveness and efficiency of testing Assists the Enterprise team in the resolution of production issue escalations. Demonstrates a team approach to quality. Recommends improvements to tools Cluey uses for software and system testing. Requirements Bachelor's degree in computer science or equivalent experience. More than 4 years testing software as part of a team. Knowledge of modern testing methodologies. More than 2 years working with Salesforce. Hand-on experience of automation tools preferred. Good test data management skills preferred Knowledge of Salesforce.com with more of the functionality being progressively dispersed into micro services managed by Mulesoft. Benefits WHAT WE OFFER: ' Above-Industry Compensation Package ' Premium Healthcare Coverage and Life Insurance ' Fun Monthly Employee Engagement Activities ' Opportunities for Learning, Personality Development, and Career Advancement
Monster

Philippines
Permanent
Full-time