SALES SUPPORT staffPolytechnic University of the Philippines

Job Description
Description:
Duties and Responsibilities:
Encoding customer order and printing out the ERIC generated Sales Order (SO)
Validating the accuracy of the details within the Sales Order Request (SOR) and the Customer Order Information (COI)
Preparing and updating daily SO booking summary report
Maintaining the files of Sales Order Change Notices, Sales Return & Manual Sales Orders
Keeping and maintaining a systematic file of all paid and unpaid invoices and other related documents
Preparing, submitting, and tracking of sales quotations/offers
Receiving, recording, and handling phoned-in customer inquiries and complaints
Conducting follow up on payments of customer accounts, and preparing accurate, timely, and orderly billing documents
Assisting and performing Telephone Operator reliever duties when necessary
Performing other related tasks that may be assigned by supervisor
Qualifications:
Graduate of a 2-year Diploma/Vocational course, or Bachelor's Degree in any field
Completed On-the-Job Training at Pag-asa Steel a plus
Experience in administrative and clerical work a plus
Knowledge in office management procedures
Knowledge in administrative and clerical procedures such as word processing, managing of files (including spreadsheets) and records, and other office procedures
Strong verbal and written communication skills
Interpersonal skills, as well as the ability to work independently
Ability to multi-task, adapt, and learn quickly
Superior organization skills and attention to detail
Drive, motivation, and positive attitude (willingness to accept feedback, learn, and improve)
Computer proficiency Microsoft Office (Excel, Powerpoint, Word) mandatory, and other computer applications
Integrity, excellence, professionalism, and teamwork
Requirements:
Skills:
Clerical, Teamwork, Self-Management, Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner