Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 15th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think it's a great place to work!".
The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won't regret it!
Checkout our Facebook page: www.facebook.com/selectvoicecomph
 
What we offer:
Php25,000 salary package
Php10,000 signing bonus
Weekends off (subject to change depending on operational needs)
Enjoy the following benefits:
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
*Terms and conditions apply.
 
Responsibilities:
 
The role is primarily responsible for calling and pre-qualifying leads.
Manage inbound calls
Place outbound calls, navigate gatekeepers and ask pre-qualifying questions based on a given script
Provide customers with information on products/services if needed
Be passionate about the service; and enjoy working in a consultative service environment
Be results-oriented; and enjoy the challenge of meeting or exceeding goals
Desired Skills & Knowledge:
Clear speaking voice
Must have at least 1 year of combined customer service and outbound lead gen/sales experience in one BPO company (B2B preferred)
VoIP support experience
Excellent English communication skills - both written and verbal
Must have excellent command of the English language, with neutral or American accent
Strong customer service skills
Strong administrative skills - accurate typing & spelling is essential to this role
Energetic, fun and confident personality
Willing to work full-time night shift
Work Schedule: Night Shift
Submit profile
Select VoiceCom
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Size: From 101 to 500 employees


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About the company
Select VoiceCom jobs
Size: From 101 to 500 employees