Sales Associate Angeles CityHilcres Builders Center

A. Customers
-Maintain contact and friendly relationships with customers and suppliers, building a favorable company image.
- Direct and coordinate counter and outside sales (if applicable) efforts to develop new markets. Make joint calls with salesmen as needed.
- Coordinate counter maintenance, merchandising and promotional activity in coordination with the Marketing Department
- Implement branch pricing as set by the Head Office ; direct and approve quotation activities (if applicable). Keep price lists always updated.
- Manage overhead expenses (e.g. lights, aircon etc.) , customer discounts, and pricing to maintain profit levels.
- Successfully resolve customer issues timely and professionally.
- Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
- Continuously update product knowledge not only for himself but also for his team. Echo any new information and knowledge acquired to staff and promoters.
B. Operations
- Direct warehouse operations specially its ordinerliness and cleanliness. Maintain necessary inventory levels, order required merchandise, supervise route deliveries and pickups.
- Review reports daily, taking appropriate action as needed.
- Maintain branch security, opening and closing of branch, oversee cash deposit activity.
- Attend General Sales Meeting
-Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.
- Coordinate monthly inventory and manage branch inventory status ensuring that it achieve its stock control targets in line with company guidelines to avoid financial loss.
-Help reconcile inventory discrepancies and adjustments.
- Monitor and analyze merchandise movement and recommends appropriate actions for slow moving items.
C. Financials
- Responsible for the cost effective requisition supplies of needed equipment, supplies, and outsourced services with acceptable suppliers, when needed.
- Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives. (or to maintain a competitive edge in the marketplace)
- Direct accounts receivable activities for branch. Ensure collection calls are made and outstanding debt is collected.
D. People
- Assign and direct all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.
-Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
- Anticipate staffing requirements to meet operational needs by looking at the day off and shift schedules of staff.-
Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.
- Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
- Become familiar with the Employees Handbook. Ensure policies and procedures are communicated and followed.
- Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
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Description
A. Customers
-Maintain contact and friendly relationships with customers and suppliers, building a favorable company image.
- Direct and coordinate counter and outside sales (if applicable) efforts to develop new markets. Make joint calls with salesmen as needed.
- Coordinate counter maintenance, merchandising and promotional activity in coordination with the Marketing Department
- Implement branch pricing as set by the Head Office ; direct and approve quotation activities (if applicable). Keep price lists always updated.
- Manage overhead expenses (e.g. lights, aircon etc.) , customer discounts, and pricing to maintain profit levels.
- Successfully resolve customer issues timely and professionally.
- Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
- Continuously update product knowledge not only for himself but also for his team. Echo any new information and knowledge acquired to staff and promoters.
B. Operations
- Direct warehouse operations specially its ordinerliness and cleanliness. Maintain necessary inventory levels, order required merchandise, supervise route deliveries and pickups.
- Review reports daily, taking appropriate action as needed.
- Maintain branch security, opening and closing of branch, oversee cash deposit activity.
- Attend General Sales Meeting
-Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.
- Coordinate monthly inventory and manage branch inventory status ensuring that it achieve its stock control targets in line with company guidelines to avoid financial loss.
-Help reconcile inventory discrepancies and adjustments.
- Monitor and analyze merchandise movement and recommends appropriate actions for slow moving items.
C. Financials
- Responsible for the cost effective requisition supplies of needed equipment, supplies, and outsourced services with acceptable suppliers, when needed.
- Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives. (or to maintain a competitive edge in the marketplace)
- Direct accounts receivable activities for branch. Ensure collection calls are made and outstanding debt is collected.
D. People
- Assign and direct all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.
-Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
- Anticipate staffing requirements to meet operational needs by looking at the day off and shift schedules of staff.-
Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.
- Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
- Become familiar with the Employees Handbook. Ensure policies and procedures are communicated and followed.
- Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: No
Availability for change of residence: No
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