sales and Customer Service RepresentativeJapnar Trak Corporation

Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma.
-Requirements- Minimum education level: Bachelor ́s Degree
Idioms: English
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
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Sales and Customer Service Representative
Japnar Trak Corporation - Misamis Oriental, Northern Mindanao
Offer description
Permanent contract Full Time
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Requirements
Minimum education level: Bachelor ́s Degree
Idioms: English
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
14 hours ago
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About Japnar Trak Corporation
The company is an automotive service center which also sells tires, lubricants, rims, and batteries. We are located in Cagayan de Oro City, Misamis Oriental.
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Sales and Customer Service Representative
Misamis Oriental, Northern Mindanao
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Misamis Oriental
Permanent
Full-time