sales Administrative AssistantSM Investments

General Duties 1. Perform analysis of account and buyer's request. 2. Creation of CRM Ticket on billing - related buyers requests within 24 hours 3. Provide assistance to both external and internal customers. 4. Endorsement of reconsideration reques General Duties 1. Perform analysis of account and buyer's request. 2. Creation of CRM Ticket on billing - related buyers requests within 24 hours 3. Provide assistance to both external and internal customers. 4. Endorsement of reconsideration request for processing within 24 hours. 5. Emails disposal of minimum 60 per day 6. Assistance to walk in clients (Service time 30 mins) as auxiliary, as needed. 7. Inter-department coordination for the client's request/concern. 8. Perform tasks that may be assigned from time to time. Detailed Duties 1. Perform analysis of account and buyer's request. 2. Creation of CRM Ticket on billing - related buyers requests within 24 hours 3. Provide assistance to both external and internal customers. 4. Endorsement of reconsideration request for processing within 24 hours. 5. Emails disposal of minimum 60 per day 6. Assistance to walk in clients (Service time 30 mins) as auxiliary, as needed. 7. Inter-department coordination for the client's request/concern. 8. Perform tasks that may be assigned from time to time. Professional Eligibility Skills 1. Must be focused, driven, team player 2. Can work under pressure 3. With acceptable oral and written communication skills 4. With good presentation and facilitation skills computer literate Education Must be a graduate of any business course or its equivalent from a reputable college or university Experience With at least 1 year of work experience related to real estate or customer service industry Responsibility 1. Perform analysis of account and buyer's request. 2. Creation of CRM Ticket on billing - related buyers requests within 24 hours 3. Provide assistance to both external and internal customers. 4. Endorsement of reconsideration request for processing within 24 hours. 5. Emails disposal of minimum 60 per day 6. Assistance to walk in clients (Service time 30 mins) as auxiliary, as needed. 7. Inter-department coordination for the client's request/concern. 8. Perform tasks that may be assigned from time to time.
Monster

Philippines
Permanent
Full-time