retention manager (sales and Collection)Lamudi

Lamudi Group is an online real estate marketplace with active operations penetrating the majority of the market in Mexico, Philippines and Indonesia. We were founded in 2014 and recently acquired by an established investor in the real estate industry, EMPG Group. Lamudi has been pushing boundaries in the PropTech space and is looking at dominating the Asian market with new products and services that will service the growing need in the real estate business.
The Opportunity:
As the Retention Manager, your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them.
You are great at:
Ensuring high client retention and revenue retention by timely payment collection for active clients and recovering pending payments.
Strong ownership of the account and having close coordination with the Client Success team and understanding the historical performance of the account during the subscription.
Administration of all activities + results in Salesforce.
What it takes:
4+ years sales and account management exp., - experience with handling payments is a must.
Excellent communication in both written and verbal
Great with building and maintaining client relationships
Very strong sales & negotiation skills
Ability to works well in a high energy team
Well organized & structured working style
Great Team Player
Fluency in spoken & written English
Lamudi

Philippines
Permanent
Full-time