Answer calls and respond to emails
Handle customer inquiries both telephonically and by email
Manage and resolve customer complaints
Provide customers with product and service information
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Basic Qualifications:
· At least high school graduate with diploma/certificate
· Excellent English communication skills
· Good computer navigational skills on multiple systems
· Typing speed of 25-30 wpm
Requirements * Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
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Other Info
Permanent
Full-time
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TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS
About the company
TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS jobs
₱ 17,000.00 monthly · Cebu, Central Visayas · 11 September (updated)
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About the company
TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS jobs
₱ 17,000.00 monthly · Cebu, Central Visayas · 11 September (updated)