About the job: Reservations Supervisor (Cebu) | OnsiteWork Setup: Onsite (Cebu City)Shift: No Fixed ScheduleRequirements:
Bachelor's degree in business administration, hospitality, or a related field.
At least 3 years of experience in reservations, customer service, or a call center environment.
At least 2 years in a supervisory role.
GDS experience
Sales experience
Industry former employers were in-had to be in-BPO companies.
Responsibilities:
Team Leadership: Lead and supervise the reservations team, conduct daily briefings, and conduct training.
Operations Management: Oversee daily reservations, including handling inbound calls for inquiries, bookings, modifications, and cancellations.
Customer Service: Ensure prompt and accurate assistance for guest inquiries, complaints, and requests, providing high-level service.
Performance Monitoring: Monitor team productivity, adherence to lead times, and overall quality of service to meet performance targets.
Benefits:Upon regularization:
- 10 VL, 10 SL, 5 EL
- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent)
TASQ Staffing Solutions
Bachelor's degree in business administration, hospitality, or a related field.
At least 3 years of experience in reservations, customer service, or a call center environment.
At least 2 years in a supervisory role.
GDS experience
Sales experience
Industry former employers were in-had to be in-BPO companies.
Responsibilities:
Team Leadership: Lead and supervise the reservations team, conduct daily briefings, and conduct training.
Operations Management: Oversee daily reservations, including handling inbound calls for inquiries, bookings, modifications, and cancellations.
Customer Service: Ensure prompt and accurate assistance for guest inquiries, complaints, and requests, providing high-level service.
Performance Monitoring: Monitor team productivity, adherence to lead times, and overall quality of service to meet performance targets.
Benefits:Upon regularization:
- 10 VL, 10 SL, 5 EL
- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent)
TASQ Staffing Solutions
Other Info
Cebu City, Cebu
Permanent
Full-time
Permanent
Full-time
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TASQ Staffing Solutions
About the company
TASQ Staffing Solutions jobs
Unit 501 Cattleya Condominium, Salcedo St. 235, Legazpi Village, Makati City
Position Reservations supervisor - onsite recruited by the company TASQ Staffing Solutions at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Reservations Supervisor - Onsite or TASQ Staffing Solutions company in the links above
About the company
TASQ Staffing Solutions jobs
Unit 501 Cattleya Condominium, Salcedo St. 235, Legazpi Village, Makati City

