Reservation and fleet officerIsland Trek Tours

RESERVATION AND FLEET OFFICER
 
Qualifications:
Male
Senior High School Graduate and above (does not have to be college graduate)
Honest, loyal, and hardworking
Excellent listening skills, above-average communication skills, and above-average interpersonal and customer service skills
Knowledge of basic computer operations and mathematical skills
Completes tasks with limited supervision
Related work experience is not needed but is an advantage
Willing to duty from 8:00 PM - 5:00 AM (Monday - Saturday)
Your primary responsibilities will include but not be limited to:
Ensure that vehicles are checked daily and weekly and that they are maintained timely
Ensure that the vehicle is kept clean, inside and outside, at all times and that the required stickers are visible and registrations are present in the vehicle
Handle annual vehicle inspection and insurance renewal for each vehicle and handle insurance cases in case of any accident or incidents
Maintain a logbook of vehicle movement, mileage, servicing, petrol consumption, and general vehicle condition.
Assist with vehicle registration and procurement of maintenance services
Ensure periodic repair and maintenance service is made for each vehicle
Inspect all procured goods for quality and quantity, assist with entering data into the inventory system and prepare the inventory report of expandable and non-expendable items.
Regularly collect driver checklist logs and maintain and update vehicle files monthly.
Assist with regular updates of the Inventory List and assist in conducting regular physical inventory check
Work under the management and guidance of the manager and take specific responsibility for fleet coordination and inventory control tasks.
Assisting and advising customers who may be choosing from a variety of travel options
Making reservations for customers based on their various requirements and budgetary allowances
Checking the availability of transportation on the customers' desired travel dates
Helping plan travel itineraries by suggesting local tourist attractions and places of interest
Processing payments and sending confirmation details to customers
Sorting out any issues that may arise with bookings or reservations
Answering any questions customers might have about the reservation process
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
Providing support to customers who may need to amend or cancel a reservation
Any other duties suitable to the task and commensurate with the ability