research Associate - b2b softwareCircles.Life
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 08/01/2022
ABOUT THIS ROLE
We are looking for a passionate, driven and results-oriented individual to join the B2B SaaS Research team and help drive a number of strategic projects and initiatives critical to Circles expansion efforts
Working directly with the Founder's Office, the successful candidate will take ownership of a number of strategic projects across (but not limited to) new market evaluation, competition scan, knowledge management, and insights delivery to contribute towards building a progressive culture at a rapidly-growing organization. This candidate will play a critical role in influencing and executing our B2B SaaS strategies in the next 3-5 years, and will be directly involved in implementing key initiatives, accounts, product strategy, and strategic projects to grow SaaS revenues across target regions globally.
This is a group-level role which is based in the Philippines.
ABOUT CIRCLES.LIFE
Circles.Life is Asia's first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion dollar industry. We launched our services in Singapore in 2016, and have since expanded to Australia, Taiwan, Indonesia and Japan. We are leading the market in innovation, customer satisfaction and growth.
More recently, Circles has set its sights on the B2B vertical SaaS market, offering our proprietary cloud-native solutions to telcos worldwide. Amidst the software exodus to the cloud, our innovative tech stack has enabled major operators to modernise their mission-critical systems and B2C portals, transforming themselves into digital leaders in an ever-evolving consumer market.
Circles.Life was founded by Rameez Ansar (ex-Temasek, BCG), Abhishek Gupta (ex-McKinsey, Bain Capital, StanChart PE) and Adeel Najam (ex- Nokia, Huawei, Starhub). It now employs 300+ people over 5 APAC offices. It is the portfolio company of Warburg Pincus and Sequoia Capital.
YouGov Customer's Choice - Top 5 most loved Singapore brands (2nd year running)
Seedly - Top Telco for Customer Service
IMDA Consumer Awareness and Satisfaction Survey 2018 - Top Telco for Customer Satisfaction
Influential brands - Top Employer 2019
WHY THIS ROLE IS UNIQUE
Unparalleled access - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what's top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness.
Career accelerant - Opportunity to be part of a team that build and scale the new SaaS business vertical and influence overall strategies and product vision with huge potential for growth.
10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen
WHAT YOU'LL DO
Conduct market landscape and competition scanning to continue fine tuning Circles USP in the market
Conduct market research for existing market Circles are operating in as well as target market Circles intend to enter
Shape the long-term product roadmap with insights, data, and intelligence on long-term industry & technology trends
Advise Sales Teams on market or prospect-specific dynamics and provide intelligence throughout the sales process
Build an internal knowledge base of quantitative and qualitative information gathered from primary and secondary research
Build a repository of case studies & collateral that can be used for marketing & sales purposes
Manage relationships with external analysts & data providers to continuously enhance the proprietary data set
Working creatively and analytically in a fast-paced, demanding, and problem-solving environment
Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
Facilitate monthly and weekly business update sessions with Founder and HoDs by preparing materials and attending the sessions
Develop pitching materials for the sales development and lead conversion process
WHO YOU WILL WORK WITH
ex-MBB Principals & Consultants in the Founder's Office
International Expansion, Sales, and Marketing Teams
Members across departments
WHAT WE ARE LOOKING FOR
2-4 years of experience in market research, or 2-3 years of consulting experience
Solid Telco industry knowledge, including but not limited to: strategy, business development, marketing, market trends, and operators
Should be comfortable in dealing with large datasets and be comfortable with numbers
Experience in Research methodologies, designing a research, analysing, sharing & codifying results
Proven ability to collaborate across functional teams and communicate complex ideas clearly
With an entrepreneurial spirit, and the grit, resilience and resourcefulness to overcome obstacles
Able to work and communicate effectively across geographies
BENEFITS: One of Circles.Life's key missions is to build the best place to work and grow. In order to do that, we offer:
Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands
Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
Talent Mobility - Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We've witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.
Attractive Total Rewards (Salary + Equity) - We offer highly competitive salary and bonus inline with top tier technology companies, and equity for ALL employees (up to 6 months of annual salary worth for top performers). That means, unlimited upside based on company's performance.
Benefits - Mobile bill reimbursement for all Circles.Lifers and their dependents and medical insurance. Bonus: Well-stocked pantry and monthly fun activities.
Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Circles.Life
We are looking for a passionate, driven and results-oriented individual to join the B2B SaaS Research team and help drive a number of strategic projects and initiatives critical to Circles expansion efforts
Working directly with the Founder's Office, the successful candidate will take ownership of a number of strategic projects across (but not limited to) new market evaluation, competition scan, knowledge management, and insights delivery to contribute towards building a progressive culture at a rapidly-growing organization. This candidate will play a critical role in influencing and executing our B2B SaaS strategies in the next 3-5 years, and will be directly involved in implementing key initiatives, accounts, product strategy, and strategic projects to grow SaaS revenues across target regions globally.
This is a group-level role which is based in the Philippines.
ABOUT CIRCLES.LIFE
Circles.Life is Asia's first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion dollar industry. We launched our services in Singapore in 2016, and have since expanded to Australia, Taiwan, Indonesia and Japan. We are leading the market in innovation, customer satisfaction and growth.
More recently, Circles has set its sights on the B2B vertical SaaS market, offering our proprietary cloud-native solutions to telcos worldwide. Amidst the software exodus to the cloud, our innovative tech stack has enabled major operators to modernise their mission-critical systems and B2C portals, transforming themselves into digital leaders in an ever-evolving consumer market.
Circles.Life was founded by Rameez Ansar (ex-Temasek, BCG), Abhishek Gupta (ex-McKinsey, Bain Capital, StanChart PE) and Adeel Najam (ex- Nokia, Huawei, Starhub). It now employs 300+ people over 5 APAC offices. It is the portfolio company of Warburg Pincus and Sequoia Capital.
YouGov Customer's Choice - Top 5 most loved Singapore brands (2nd year running)
Seedly - Top Telco for Customer Service
IMDA Consumer Awareness and Satisfaction Survey 2018 - Top Telco for Customer Satisfaction
Influential brands - Top Employer 2019
WHY THIS ROLE IS UNIQUE
Unparalleled access - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what's top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness.
Career accelerant - Opportunity to be part of a team that build and scale the new SaaS business vertical and influence overall strategies and product vision with huge potential for growth.
10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen
WHAT YOU'LL DO
Conduct market landscape and competition scanning to continue fine tuning Circles USP in the market
Conduct market research for existing market Circles are operating in as well as target market Circles intend to enter
Shape the long-term product roadmap with insights, data, and intelligence on long-term industry & technology trends
Advise Sales Teams on market or prospect-specific dynamics and provide intelligence throughout the sales process
Build an internal knowledge base of quantitative and qualitative information gathered from primary and secondary research
Build a repository of case studies & collateral that can be used for marketing & sales purposes
Manage relationships with external analysts & data providers to continuously enhance the proprietary data set
Working creatively and analytically in a fast-paced, demanding, and problem-solving environment
Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
Facilitate monthly and weekly business update sessions with Founder and HoDs by preparing materials and attending the sessions
Develop pitching materials for the sales development and lead conversion process
WHO YOU WILL WORK WITH
ex-MBB Principals & Consultants in the Founder's Office
International Expansion, Sales, and Marketing Teams
Members across departments
WHAT WE ARE LOOKING FOR
2-4 years of experience in market research, or 2-3 years of consulting experience
Solid Telco industry knowledge, including but not limited to: strategy, business development, marketing, market trends, and operators
Should be comfortable in dealing with large datasets and be comfortable with numbers
Experience in Research methodologies, designing a research, analysing, sharing & codifying results
Proven ability to collaborate across functional teams and communicate complex ideas clearly
With an entrepreneurial spirit, and the grit, resilience and resourcefulness to overcome obstacles
Able to work and communicate effectively across geographies
BENEFITS: One of Circles.Life's key missions is to build the best place to work and grow. In order to do that, we offer:
Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands
Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
Talent Mobility - Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We've witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.
Attractive Total Rewards (Salary + Equity) - We offer highly competitive salary and bonus inline with top tier technology companies, and equity for ALL employees (up to 6 months of annual salary worth for top performers). That means, unlimited upside based on company's performance.
Benefits - Mobile bill reimbursement for all Circles.Lifers and their dependents and medical insurance. Bonus: Well-stocked pantry and monthly fun activities.
Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Circles.Life
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Philippines
Permanent
Full-time
Permanent
Full-time
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Circles.Life
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