Reporting Analyst for a growing outsourcing company
Work on your comfortable home during the pandemic. Better to be safe, right?
Work with a fast-growing outsourcing company that provides the ULTIMATE EXPERIENCE to its clients.
Fun and exciting activities for you to release your stress from work.
About the Company
We are working with a well-established organisation based in Australia that is in the middle of a fast growth spurt. Since 2016, they have built a very strong reputation in the market but are looking to turbocharge their international growth in 2021!
About the Role
As a Reporting Analyst, you will be responsible for gathering, arranging, and analysing data using various procedures to deduce information that can be used to shape the trajectories of companies. The Reporting Analyst should obtain pertinent data from all relevant departments, compile and clean this information, and then proceed to analyse the data. You should also inform employees of additional information that may be of use to you, encouraging them to house such information in a secure folder.
To be a successful Reporting Analyst, you should be able to generate useful deductions from raw information. A top-notch Reporting Analyst will continually create and modify databases to meet the needs of our expanding company.
Key Responsibilities and Accountabilities
Build effective and efficient reporting solutions, primarily in Excel and Power BI, to fulfil business operational reporting requirements.
Design a dashboard and perform monthly reporting to monitor the KPI score and Quality score of each department in the organisation.
Analyse trends in key performance metrics, quality score, errors, and escalation.
Collaborate with Operational Intelligence or other departments to collect data and review current processes to propose efficiencies.
Develop and maintain data collection systems and other strategies that optimise efficiency and data quality.
Spearhead projects that will be assigned by the manager or team lead.
Perform ad hoc tasks if needed.
Position Requirements
Demonstrable experience as a Reporting Analyst.
Knowledge of suitable data analytic processes.
Proven experience creating data-driven knowledge that promotes profitability.
Ability to create, update, and share databases.
Strong troubleshooting and report writing abilities.
Analytical skills that allow for the development of data-driven reports.
Excellent critical thinking skills to help solve business problems and make decisions.
Tendency to pay close attention to small details that could impact results.
Demonstrated ability to manage time and prioritise projects to meet deadlines.
Ability to use PowerBI and Microsoft Excel to create pivot tables, graphs, and charts.
Strong written and verbal communication skills to effectively relate data to coworkers.
About You
You will be working with a team of people who strives for excellence. As a Reports Analyst, you will be working directly with the Process Improvement team leader to analyze data and give your best recommendations. You should be someone who can think outside the box and a self-starter.
Super driven - we are looking for someone who moves with purpose and always looking for more to do. Everyone in our team moves fast, and we are expecting you to move if not as fast, then faster. If you are looking for a cruisy job, close this ad and go to the next one.
Confident in making decisions and owning mistakes - we want some who truly believes they are as important as anyone else in the team and that their opinion matters. This means we want someone who can make decisions (right or wrong), take charge, own their mistakes, and learn from them. We are here to support and guide you, but ultimately, you are the master of your destiny.
Great with details - many things go on in Filta every day - some big and some small. You will need to be across our recruitment business, know every corner of it, and work with us to make it the best it can be. This means you will be working actively with your team to know the business intimately, empower them to make improvements and decisions, and report to management with the view to constant process improvement.
Passionate - we do not care whether you are passionate about BPOs or collecting antiques, we want someone passionate about something. Regardless of what it is, we are looking for someone who knows exactly what type of petrol fuels the fire in their bellies.
Benefits
HMO for yourself and one dependent within the first month
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation)
Monthly social activities paid by the company - such as a watercolour workshop, board games, laser tag, escape room, team dinner, etc.
30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you are on time during the week)
Birthday cake on your birthday
Shift Time
6:00 am to 3:00 pm - Manila Time - Monday to Friday (Work from Home)
What's Next?
Click the Apply button, attach your CV, and complete the questionnaire! As this is an urgent requirement, if you want to fast track your application, please email Ires Salandanan at [Protected Info]
Powered by JazzHR
FiltaGlobal
Work on your comfortable home during the pandemic. Better to be safe, right?
Work with a fast-growing outsourcing company that provides the ULTIMATE EXPERIENCE to its clients.
Fun and exciting activities for you to release your stress from work.
About the Company
We are working with a well-established organisation based in Australia that is in the middle of a fast growth spurt. Since 2016, they have built a very strong reputation in the market but are looking to turbocharge their international growth in 2021!
About the Role
As a Reporting Analyst, you will be responsible for gathering, arranging, and analysing data using various procedures to deduce information that can be used to shape the trajectories of companies. The Reporting Analyst should obtain pertinent data from all relevant departments, compile and clean this information, and then proceed to analyse the data. You should also inform employees of additional information that may be of use to you, encouraging them to house such information in a secure folder.
To be a successful Reporting Analyst, you should be able to generate useful deductions from raw information. A top-notch Reporting Analyst will continually create and modify databases to meet the needs of our expanding company.
Key Responsibilities and Accountabilities
Build effective and efficient reporting solutions, primarily in Excel and Power BI, to fulfil business operational reporting requirements.
Design a dashboard and perform monthly reporting to monitor the KPI score and Quality score of each department in the organisation.
Analyse trends in key performance metrics, quality score, errors, and escalation.
Collaborate with Operational Intelligence or other departments to collect data and review current processes to propose efficiencies.
Develop and maintain data collection systems and other strategies that optimise efficiency and data quality.
Spearhead projects that will be assigned by the manager or team lead.
Perform ad hoc tasks if needed.
Position Requirements
Demonstrable experience as a Reporting Analyst.
Knowledge of suitable data analytic processes.
Proven experience creating data-driven knowledge that promotes profitability.
Ability to create, update, and share databases.
Strong troubleshooting and report writing abilities.
Analytical skills that allow for the development of data-driven reports.
Excellent critical thinking skills to help solve business problems and make decisions.
Tendency to pay close attention to small details that could impact results.
Demonstrated ability to manage time and prioritise projects to meet deadlines.
Ability to use PowerBI and Microsoft Excel to create pivot tables, graphs, and charts.
Strong written and verbal communication skills to effectively relate data to coworkers.
About You
You will be working with a team of people who strives for excellence. As a Reports Analyst, you will be working directly with the Process Improvement team leader to analyze data and give your best recommendations. You should be someone who can think outside the box and a self-starter.
Super driven - we are looking for someone who moves with purpose and always looking for more to do. Everyone in our team moves fast, and we are expecting you to move if not as fast, then faster. If you are looking for a cruisy job, close this ad and go to the next one.
Confident in making decisions and owning mistakes - we want some who truly believes they are as important as anyone else in the team and that their opinion matters. This means we want someone who can make decisions (right or wrong), take charge, own their mistakes, and learn from them. We are here to support and guide you, but ultimately, you are the master of your destiny.
Great with details - many things go on in Filta every day - some big and some small. You will need to be across our recruitment business, know every corner of it, and work with us to make it the best it can be. This means you will be working actively with your team to know the business intimately, empower them to make improvements and decisions, and report to management with the view to constant process improvement.
Passionate - we do not care whether you are passionate about BPOs or collecting antiques, we want someone passionate about something. Regardless of what it is, we are looking for someone who knows exactly what type of petrol fuels the fire in their bellies.
Benefits
HMO for yourself and one dependent within the first month
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation)
Monthly social activities paid by the company - such as a watercolour workshop, board games, laser tag, escape room, team dinner, etc.
30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you are on time during the week)
Birthday cake on your birthday
Shift Time
6:00 am to 3:00 pm - Manila Time - Monday to Friday (Work from Home)
What's Next?
Click the Apply button, attach your CV, and complete the questionnaire! As this is an urgent requirement, if you want to fast track your application, please email Ires Salandanan at [Protected Info]
Powered by JazzHR
FiltaGlobal
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Philippines
Permanent
Full-time
Permanent
Full-time
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FiltaGlobal
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