reporting Business Intelligence analystServiceSource

At ServiceSource, we strive to find and grow exceptional people like you.
Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you.
ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.We are looking for a Reporting Business Intelligence Analyst to join our team. Today.We are ServiceSource. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At ServiceSource, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.The future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Reporting Business Intelligence Analyst will create specifications for reports and analysis based on our needs and data available and ensure processes are followed and any fall out are addressed properly. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At ServiceSource, you can truly Own Your Future!
You Have:
Proficient knowledge of core analysis solution and tools (such as OLTP/OLAP data structures, Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)
Proficient knowledge of domain languages (such as SQL Query, HIVEQL)
0 - 3 years of related experience to reflect skills and talent necessary for this role
General Sales Motion Knowledge
General industry and demographic understanding in one of the following (hardware, software, SaaS, healthcare or industrial)
Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint
Bachelor's Degree/Diploma, or the equivalent. Degree/Diploma in Computer Science, Finance or Statistics/Mathematics
2+ years' experience in data-driven business insight recommendations, business analytics, dashboard design experience
You Will:
Use core analytic solutions to support customer teams and increase efficiency. Work on projects/matters of limited complexity in a support role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and data
Work and build internal relationships to ensure high-quality data is available for analysis and better understanding
Interpret goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. Maintain integrity of reports and dashboards to allow business to operate
Provide data-driven insights to internal stakeholders
Support daily partners for planning, forecasting, and to understand and compile impactful questions
Support partners with ad-hoc reporting, metrics and analysis
Seek counsel and guidance from higher level business intelligence analysts. You will receive guidance and mentorship on more complex projects/matters from higher level analysts and management. Work is managed and begins to gain exposure to some complex work with gained experience and reliable performance
Our Benefits/Perks:
Health Insurance with Dental Coverage for Employees - extended to two (2 dependents)
Paid Time off
Birthday Time Off
Bereavement Leave
Life Insurance
Group Personal Accident Program
Employee Assistance Program
Volunteer Time Off, paid time yearly to volunteer with an organisation of your choice.
Rewards and recognition programs
Wellness Incentive Program
Learning and Development Programs
Accommodation Statement:
We have always been and will always be committed to the principle that everyone at ServiceSource, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Virtual First and Remote Work:
ServiceSource is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives. In general, we have found that a minimum bandwidth speed of 20mbps is essential.
ServiceSource

Philippines
Permanent
Full-time