Reporting analyst24-7 Intouch

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 16/06/2025
Deadline: 05/11/2022

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About 24-7 Intouch
24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story -
About the Job
We are changing the way people think about customer care, and we need your help!
Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We're looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial environment.
As Reporting Analyst, You Will....
Be responsible for real-time reporting and diagnosing trends in key performance metrics
Generate weekly and daily KPI reports
Ensure employee data is current and accurate for assigned program
Work in partnership with Operational Leaders and Program Leadership
Requirements
As Reporting Analyst, You Have...
Experience in leadership and working in a supervisory role
Advanced knowledge of MS Word, Excel and Google Docs
Proficiency with formulas and pivot tables
Excellent communication skills
Ability to enter data with a high level of accuracy
Adaptability to learn a variety of software programs (such as Javascript)
Strong analytical and problem solving skills
Flexibility to work evenings and weekends if needed
By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
24-7 Intouch

Other Info

Cebu City, Cebu
Permanent
Full-time

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24-7 Intouch

About the company


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