reporting analyst, Internal Controls assuranceQBE Insurance

Primary Details Time Type: Full time
Worker Type: Employee
Based in Cebu and reporting to the IT Audit Manager, Internal Controls Assurance, this role will support the BAU and Ad-Hoc reporting needs of the Internal Control Assurance team, preparing reports for use across QBE Global Finance, including CFO and Board level reporting. This role will be responsible for implementing reporting improvements and standardization across the function.
This role will involve the design and development of reporting tools that are published across the organisation, including management and maintenance of control and issue databases. This will require analytical and technical skills, in addition to a keen ability to determine standards for business reporting and maintaining data integrity.
This role also has a dotted (matrix) reporting line into the Global Head of Financial Control Assurance.
Primary Responsibilities
Strategy and Planning
Active understanding of QBE
Act as a subject matter expert within the Internal Control Assurance team for our risk management (Insight) and controls testing (Wdesk) platforms.
Monitor timely completion of control testing procedures across the team and ensure timely escalation and reporting of issues/observations to the business.
Support the team in their use of the available risk management and control testing systems and the enhancement of system functionality in line with the team's long-term objectives.
Assist the team with their status reporting packs and presentations to the finance teams.
Key Performance Indicators
Positive feedback from GSSC stakeholders, finance department control owners and from GIA audit teams
Stakeholder feedback sought and acted upon.
Effective monitoring of Global Finance issues and remediations.
Mastery of Wdesk and Insight platforms.
Policy, Process and Procedures
Deliver assigned work to expected quality
Identify and propose improvements to the reporting templates and own the end-to-end report preparation process.
Effective and efficient management of resources and time.
Compliance with GSSC and QBE policies.
Key Performance Indicators:
Business updates reported in a timely manner and to an acceptable standard
Data gathering is streamlined and maintained with minimal to no manual inputs
Improvement in the quality and consistency of ICA reports.
Positive manager feedback
Environmental Awareness/Customer Focus
Build and maintain effective ongoing working relationships across the team to understand needs and best support the team.
Pro-actively propose reporting updates with the end user in mind.
Support team members to effectively monitor issue remediations and keep reporting platforms up to date.
Key Performance Indicators:
Positive customer feedback
Effective use of analysed data to create high-quality reports identifying process improvement opportunities or calling out key risks and issues
Active input to ICA audit planning
Technical Performance
Make judgements on the effectiveness of existing reports and suggest improvements.
Examine reports and related documentation, and demonstrate an attention to detail, to ensure achievement of business objectives.
Deliver all scheduled reporting requirements on time.
Ensure adequate information is being obtained by the team to effectively raise issues on Insight and adhere to the Issue and Incident Management Standard.
Key Performance Indicators:
Standardise BAU reporting templates and streamline reporting procedures
Minimal re-write or additional queries
Positive manager feedback
People Management
This is not a role with people management responsibilities. However, it is expected that this role will effectively monitor the workload performed by 20+ team members.
Seeks to be highly productive, including proactive management of personal utilisation in co-ordination with the ICA team.
Early escalation of workload bottlenecks within the team and supporting effective resource management.
Develop and maintain effective working relationships.
Professional, respectful, and sensitive to interactions with others across Finance and broader, in line with QBE DNA values.
Key Performance Indicators
Formal feedback provided to team members
Team deadlines and KPIs being delivered.
Required Education
Bachelor's Degree or equivalent combination of education and work experience
Required Experience
At least 3 years experience in a similar role
Experience working in a similar support role, monitoring team workload and measuring performance against set KPIs.
Experience working at a BPO reporting onshore.
Preferred Competencies/Skills
Advanced proficiency in MS Excel (use of macros, pivot tables, formulas).
Well-developed analytical and problem-solving skills, with strong attention to detail.
Ability to analyse and interpret data, identify trends or emerging patters, and present findings aligned with the team's key performance indicators to stakeholders
Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other internal audit team members.
Strong verbal and written communication skills, to effectively present to peers and management.
Keen attention to detail.
Experience in performing multiple projects and working with varying team members.
Adaptable to change and able to work in a high changing environment.
Preferred Knowledge
Demonstrated understanding of design and development of reporting tools and dashboards.
Good understanding of risk and internal control concepts, in particular relating to insurance business processes, BPO in general, and risk management.
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Application Close Date: 27/02/2022 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Insurance

Cebu
Permanent
Full-time