report ManagerQIMA

Are you able to use you business acumen and technical knowledge to develop and deliver solutions and analyses for internal and external clients? Are you willing to understand, analyze and exploit available data to inform business and strategic decisions across the company?
Great! Why don't you join us as our Report Manager?
The Company
We're a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Every year, we deliver some 250,000 inspections, audits, and lab tests. Our service quality is very important to us - in fact, "Client Passion" is among our core company values.
QIMA has been a pioneer in its industry to have a launched a Quality Management system platform, providing to its clients Supply Chain performance dashboards and indicators.
The Job
You will be expected to:
Manage multi-cultural teams in Cebu, India and China responsible to review product inspection reports;
Monitor team performance to ensure team KPI targets are met;
Arrange work shifts to accommodate for the workload;
Support team leaders with training and development activities;
Implement any new processes/strategies handed down by the top management;
Review reports validated by team members and make suggestions on improving report quality;
We may also ask you to:
Work on claim investigations;
Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.
Your working hours will be between 3PM and 12AM - take note before applying!
The Candidate
It could be you, if you have:
Engineering background with a college degree;
Strong leadership skills with experience in Management of BPO teams;
Previous experience in quality control (in factory or as third party) is a plus;
Strong Analytical Skills with in-depth knowledge of performance metrics;
Excellent communication skills & presentation skills.
It also helps if you are:
Have a background in product inspection
QIMA

Cebu City, Cebu
Permanent
Full-time