Remote Desktop Support Associate (E-mail and Chat Technical Support)51Talk
Salary: Agreement
Work form: Full time
Posting Date: 15/05/2026
Deadline: 15/10/2020
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Posted on 28 June 2020
A Technical Support Associate is a generalist with a broad understanding of 51Talk's technical services who is able to:
Quickly and correctly identify the needs of our external customers.
Provide useful and appropriate tips to manage an issue sourced from the 51Talk knowledge base in a timely manner.
Initiate and execute remote troubleshooting effectively should the need for it arise.
Assist our Home-based Teachers regarding COMPUTER CONCERNS (Hardware, Software or Networks) via CHAT/E-MAIL.
Requirements
Qualifications:
Must be a college graduate of a 4-year course in Computer Science, Information Technology or any related course
Must have basic troubleshooting and analytical competence
Good communication skills
Working Location
This position is TEMPORARILY home-based. Once the quaratine is lifted, the employee will be required to work in Ortigas, Pasig City., Homebased, Philippines
Apply Now
Job Description
Bossjob
A Technical Support Associate is a generalist with a broad understanding of 51Talk's technical services who is able to:
Quickly and correctly identify the needs of our external customers.
Provide useful and appropriate tips to manage an issue sourced from the 51Talk knowledge base in a timely manner.
Initiate and execute remote troubleshooting effectively should the need for it arise.
Assist our Home-based Teachers regarding COMPUTER CONCERNS (Hardware, Software or Networks) via CHAT/E-MAIL.
Requirements
Qualifications:
Must be a college graduate of a 4-year course in Computer Science, Information Technology or any related course
Must have basic troubleshooting and analytical competence
Good communication skills
Working Location
This position is TEMPORARILY home-based. Once the quaratine is lifted, the employee will be required to work in Ortigas, Pasig City., Homebased, Philippines
Apply Now
Job Description
Bossjob
Submit profile
51Talk
About the company
Payroll / Accounts Officer (AU Client Support | Onsite - Ortigas Center, Pasig)
Geidi IT Services Inc
MetroManila, Manila, PasigAgreement
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