release AdministratorManulife (International) Limited - Selen Chan

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job De Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Description Summary The Release Administrator role of JH Release and Environment Management coordinate and plan release activities ensuring that changes are documented, tested and managed in a controlled manner with a focus on minimizing risk. Responsibilities: Assist Release Manager to identify and document risk exceptions and mitigation strategies. Ensure that proper release documentation is filed by associated groups in accordance with SDLC guidelines Assist Release Manager to document release related issues and develop mitigation plans for future releases Assist Release manager to ensure that production releases are planned and scheduled without any negative impact to the system Update release procedures and other documents as needed (e.g. Sharepoint, team/project folders, etc.) Collaborate with Release Engineer to improve processes and or tools Facilitate meetings to support release readiness and collaborate with stakeholders Help the release coordinator by creating requests for change and obtaining appropriate approvals, as well as attend CAB meetings Support DevOps priorities Any additional responsibilities or functions that will be provided by the MBPS Management Team or the Manulife Business Unit as deemed necessary in the course of the business operations. Qualifications: Bachelor's degree in Computer Science, Information Technology or equivalent. 1-2 years of overall IT experience Working knowledge of ITIL Release and Change Management processes, software development methodologies (i.e. Waterfall, Agile) Strong analytical, problem solving and communication skills to work with technical and non-technical audiences Has great attention to details Experience working with business and collaboration tools (MS Office, SharePoint and Service Now, PowerBI) ITIL certification is a plus Amenable to work during night shift If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time