Recruitment Staffing associateBSA Solutions Inc.

This is a remote position.
About the Role
You will be an integral part of the company's 24/7 support team of a leading recruitment company in Australia.
You will report to the Team Leader based in the Philippines.
Your primary role is to plan and allocate candidates across the region to ensure the staff rostering meets client demand.
You will work on a rotational shift for 5 days with 2 days off
What you will do:
Participate in after hours support 24/7 roster;
Respond to communication from clients and candidates within a timely and professional manner;
Review client requests and send job offers to staff within relevant talent pools;
Allocate available and suitable staff to shifts via email and phone;
Confirm shifts with candidates and provide adequate details on the role, start date, location etc.;
Ensure shifts are confirmed with rostered staff on a daily basis;
Work with Recruitment Consultants to ensure the relevant talent pools are updated with suitable candidates;
Respond to tickets from Helpdesk within a timely and professional manner;
Create placements for those staff who are rostered; and
Keep ATS and related systems up to date with accurate and detailed information.
What you'll be accountable for:
Maintain consistent activity to achieve results;
Maintain responsibility of personal targets & goals;
Proactively and astutely update company database;
Use company best practice techniques;
Proactively and effectively communicate with whole team; and
Actively participates in broader business discussions.
What's the measure of your success?
Timeliness of response to client requests;
Allocations completed each week;
Call quality scores; and
Customer feedback scores.
Requirements
At least 2+ years experience in administration and data entry experience;
Comfortable speaking to candidates on the phone;
Excellent time management and organisation skills;
Demonstrated ability to work autonomously and as part of a team; and
Sound time management, coordination and organisational skills.
Benefits
BSA Solutions, Inc. offers:
comprehensive financial rewards and benefits that exceeds market standards and the requirements of the Philippines Labor Law;
comprehensive HMO benefits package for you and one dependent from the start date, including medical coverage with private room, life, accident and disability insurance, maternity benefit and outpatient prescription medicine;
regular progress checks and continuous coaching and mentoring to help you map out your development plan;
broad selection of exciting and engaging social events to embrace as a vibrant BSA community;
psychologically safe environment for you to develop your skills and talent consistent with BSA values; and
frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin or any characteristics protected by applicable law.
BSA Solutions Inc.

Philippines
Permanent
Full-time