Recruitment ManagerFWD BPO Inc.

FWD BPO is a Business Process Outsourcing (BPO) company situated in Mandaue City, Philippines. We partner with businesses from various industries such as Transport, Health and Beauty, Food, Retail, and Finance, supporting Australia, North America, UK, and Asia Pacific.
 
With our people and our technology, we offer convenient, cost-effective, and customized solutions developed to increase sales and drive customer engagement. These solutions include:
    
    * Outbound and Inbound Sales
    * Customer Care
    * Technical Support
    * Back Office Support
    * Lead Generation,
    * Website and Application Development
 
As a driver of growth, we aim to give a fresh take on what the BPO industry is all about  that it allows you to do more with your time, resources, and with your career or business as a whole.
 
Our people is our greatest asset.
 
And here at FWD, we are always looking for highly-motivated and awesome individuals to add to our existing pool of agent and non-agent talent. We cater to college undergrads, fresh graduates, career shifters, and anyone who’s looking for a better career landscape.
 
Here’s just an overview of what to expect once you are a part of our team:
 
1. Competitive Salary Package
2. Convenient Location
3. Fun Company Culture
4. Guaranteed Career Growth
5. Easy and Fun Environment
 
Apply now and be a part of our journey towards success.
 
TALENT ACQUISITION / RECRUITMENT MANAGER  
 
Job Qualifications: 
Graduate of BS Psychology or any equivalent course 
2-3 years experience in the same position 
Experience in BPO volume hiring is preferred
Has strong decision making and team management skills 
Has knowledge on sourcing/ marketing channels
Must be reliable and detail oriented  
Job Responsibilities: 
Manages and supports daily operations of recruitment team. 
Plans, directs and manages recruitment in general from sourcing, processing and recommending applicants to positions they are qualified for
Coordinates with department managers to forecast future hiring needs. Plots the manpower requests according to the ramp and attrition plan of each campaign. 
Forecasts recruitment budget and make sure that all recruitment related expenses are presented to management for approval.
Generally responsible for implementing and developing recruitment selection process and practices
Updates recruitment policies and procedures to ensure that quality recruiting is maintained 
Develop, update and implement recruitment documents or recruitment forms necessary for each recruitment selection process.
Creation of Recruitment Reports and delegation of tasks to Recruitment team.
Coordinating with Branding and Marketing for recruitment activities and initiatives planning and implementing.
Conducting in depth interviews for Senior Managerial and Managerial positions before endorsing to the hiring department. 
Performs other tasks assigned. 

Managerial / Supervisory