Receptionist (cebu, ph)Jones Lang LaSalle

JOB DESCRIPTION
TITLE
RECEPTIONIST
DEPARTMENT
Corporate Solutions
LOCATION
Client Premises
REPORTING TO
Facilities Manager
POSITION GOALS
To provide receptionist and front office duties in accordance with company policies, procedures and processes.
Achievement of the Key Performance Indicators and Service Level Agreement targets.
DUTIES AND RESPONSIBILITIES
Responsible for handling of incoming and outgoing calls including distribution
Receive, inform, guide visitors including co-ordination with employees
Responsible for maintaining the telephone registers including call tracking
Preparation/ updating telephone list for client
Responsible for maintenance and upkeep of front office
Ensure compliance of regulations / requirements of JLL management.
Manage Tea Ladies
Provide assistance in tea lady support activities
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Develop the necessary policies and procedures required for all functions within the scope of Reception
Assist with the resourcing of other aspects of Jones Lang LaSalle's operation as required
Ensure Jones Lang LaSalle staff are appropriately trained to meet the requirements of their positions
Co-ordinate for festive decoration
Assist in utilization of conference rooms
Co-ordinate with Facility team for event management
EMPLOYEE SPECIFICATIONS
KEY COMPETENCIES
Experience in Front Desk and Back Office processes is required with strong Administration Skills.
Strong Customer Service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required.
KEY PERFORMANCE MEASURES
See individual Performance Measurement Agreements.
Compliance with the Service Level Agreement established between Jones Lang LaSalle and Deutsche Bank
LEADERSHIP
PERSONAL EFFECTIVENESS
DECISION MAKING
RELATIONSHIP BUILDING
COMMUNICATION
Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements
Set stretch targets for self to achieve maximum team performance
Is able to make difficult decisions and resolve problems or improve operations.
Actively searches out opportunities to achieve best results
Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.
Listens effectively and communicates through actions and example. Has strong written and oral communication skills
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle

Cebu
Permanent
Full-time