Report and escalate any abnormalities defined by the management as needed
Ensure all off-production (Training Blast) are scheduled efficient and optimal with no and/or minimal impact on KPI
Optimize resource schedules as directed
Perform other relevant duties as needed
Demonstrable experience going above and beyond to provide an amazing service that delights customers/agents ( what we call a 7- star customer experience )
Fundamental understanding and ability to speak to WFM/contact center metrics and terminology.
Demonstrable experience with Google Sheets and MS Excel ( e.g. creating spreadsheets, v - or x - lookups, index / match, pivot tables, etc.)
Strong people focus. You enjoy working with teams even within challenging times, and know how to make complex decisions thinking about the whole team.
Ability to see the big picture and cascade it to the team to ensure continuous alignment with company/department goals
A truly data-driven DNA and strong process orientation, possessing experience in building and rolling out efficient processes and programs, and in task automation
A true aim to listen carefully, explore new ideas and coach/get coached
Flexibility to learn from what you've done in the past, not adhere rigidly to it.
Strong character, perseverance, and grit. You are truly resilient and positive.
Enjoy working as a true owner: assuming responsibility and commitment to ambitious goals and tight deadlines
Continuous improvement is in your blood. The bar is high but you always aim to set it higher. You keep abreast with news and updates to keep yourself informed and the company to the highest standards
A genuine sense of ownership: you feel comfortable working outside of the comfort zone, and you are ready to go the extra mile and inspire others to do so when needed
Job Requirements:
Necessary Knowledge / Skills:
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Attention to detail and excellent interpersonal skills
Ability to work independently and manage one's time to meet KPI targets
Ability to accurately document and record all related information
Proficiency with Microsoft Word and Excel
Requirements:
At least five (5) years of relevant Team Leader experience in an outsourcing or similar company.
Excellent verbal and written communication skills.
Must be a self-starter able to work an extended shift with limited supervision.
Good stakeholder management skills.
Ability to be highly flexible and react swiftly to changing priorities and urgent situations.-Requirements- Minimum education level: Bachelor ́s Degree
5 years of experience
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
" />
Real Time Analyst
Reeracoen Philippines, Inc - Laguna, Calabarzon
Offer description
Permanent contract Full Time
Job Description:
Develop work schedules in designated Workforce Management platform
Partner with various teams to maintain and support all schedule needs
Generate on-demand reports as needed
Report and escalate any abnormalities defined by the management as needed
Ensure all off-production (Training Blast) are scheduled efficient and optimal with no and/or minimal impact on KPI
Optimize resource schedules as directed
Perform other relevant duties as needed
Demonstrable experience going above and beyond to provide an amazing service that delights customers/agents ( what we call a 7- star customer experience )
Fundamental understanding and ability to speak to WFM/contact center metrics and terminology.
Demonstrable experience with Google Sheets and MS Excel ( e.g. creating spreadsheets, v - or x - lookups, index / match, pivot tables, etc.)
Strong people focus. You enjoy working with teams even within challenging times, and know how to make complex decisions thinking about the whole team.
Ability to see the big picture and cascade it to the team to ensure continuous alignment with company/department goals
A truly data-driven DNA and strong process orientation, possessing experience in building and rolling out efficient processes and programs, and in task automation
A true aim to listen carefully, explore new ideas and coach/get coached
Flexibility to learn from what you've done in the past, not adhere rigidly to it.
Strong character, perseverance, and grit. You are truly resilient and positive.
Enjoy working as a true owner: assuming responsibility and commitment to ambitious goals and tight deadlines
Continuous improvement is in your blood. The bar is high but you always aim to set it higher. You keep abreast with news and updates to keep yourself informed and the company to the highest standards
A genuine sense of ownership: you feel comfortable working outside of the comfort zone, and you are ready to go the extra mile and inspire others to do so when needed
Job Requirements:
Necessary Knowledge / Skills:
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Attention to detail and excellent interpersonal skills
Ability to work independently and manage one's time to meet KPI targets
Ability to accurately document and record all related information
Proficiency with Microsoft Word and Excel
Requirements:
At least five (5) years of relevant Team Leader experience in an outsourcing or similar company.
Excellent verbal and written communication skills.
Must be a self-starter able to work an extended shift with limited supervision.
Good stakeholder management skills.
Ability to be highly flexible and react swiftly to changing priorities and urgent situations.
Requirements
Minimum education level: Bachelor ́s Degree
5 years of experience
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
Yesterday
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.
About Reeracoen Philippines, Inc
Reeracoen Philippines is pleased to welcome you and be a partner to help you finding the right job in Philippines. Moreover, Reeracoen Philippines is ready to find the suitable candidates to our precious clients as well.
General rating
3.22
10 Valuations
5
23%
4
22%
3
33%
2
0%
1
22%
3.63
Work environment
3.25
Salary and benefits
3.50
Career opportunities 87% professionals recommend working here
CEO
Former employee National Capital Region June, 2020
Discriminates by age and nationality rabiatedly does not respect privacy law incompetent interviewers incompetent managers but apparently well corrupted
Doesn't recommend working here
Data Analyst
Current employee Central Visayas November, 2019
Good Company to work with.
Does recommend working here
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Laguna, Calabarzon
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BestJobs
Ensure all off-production (Training Blast) are scheduled efficient and optimal with no and/or minimal impact on KPI
Optimize resource schedules as directed
Perform other relevant duties as needed
Demonstrable experience going above and beyond to provide an amazing service that delights customers/agents ( what we call a 7- star customer experience )
Fundamental understanding and ability to speak to WFM/contact center metrics and terminology.
Demonstrable experience with Google Sheets and MS Excel ( e.g. creating spreadsheets, v - or x - lookups, index / match, pivot tables, etc.)
Strong people focus. You enjoy working with teams even within challenging times, and know how to make complex decisions thinking about the whole team.
Ability to see the big picture and cascade it to the team to ensure continuous alignment with company/department goals
A truly data-driven DNA and strong process orientation, possessing experience in building and rolling out efficient processes and programs, and in task automation
A true aim to listen carefully, explore new ideas and coach/get coached
Flexibility to learn from what you've done in the past, not adhere rigidly to it.
Strong character, perseverance, and grit. You are truly resilient and positive.
Enjoy working as a true owner: assuming responsibility and commitment to ambitious goals and tight deadlines
Continuous improvement is in your blood. The bar is high but you always aim to set it higher. You keep abreast with news and updates to keep yourself informed and the company to the highest standards
A genuine sense of ownership: you feel comfortable working outside of the comfort zone, and you are ready to go the extra mile and inspire others to do so when needed
Job Requirements:
Necessary Knowledge / Skills:
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Attention to detail and excellent interpersonal skills
Ability to work independently and manage one's time to meet KPI targets
Ability to accurately document and record all related information
Proficiency with Microsoft Word and Excel
Requirements:
At least five (5) years of relevant Team Leader experience in an outsourcing or similar company.
Excellent verbal and written communication skills.
Must be a self-starter able to work an extended shift with limited supervision.
Good stakeholder management skills.
Ability to be highly flexible and react swiftly to changing priorities and urgent situations.-Requirements- Minimum education level: Bachelor ́s Degree
5 years of experience
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
" />
Real Time Analyst
Reeracoen Philippines, Inc - Laguna, Calabarzon
Offer description
Permanent contract Full Time
Job Description:
Develop work schedules in designated Workforce Management platform
Partner with various teams to maintain and support all schedule needs
Generate on-demand reports as needed
Report and escalate any abnormalities defined by the management as needed
Ensure all off-production (Training Blast) are scheduled efficient and optimal with no and/or minimal impact on KPI
Optimize resource schedules as directed
Perform other relevant duties as needed
Demonstrable experience going above and beyond to provide an amazing service that delights customers/agents ( what we call a 7- star customer experience )
Fundamental understanding and ability to speak to WFM/contact center metrics and terminology.
Demonstrable experience with Google Sheets and MS Excel ( e.g. creating spreadsheets, v - or x - lookups, index / match, pivot tables, etc.)
Strong people focus. You enjoy working with teams even within challenging times, and know how to make complex decisions thinking about the whole team.
Ability to see the big picture and cascade it to the team to ensure continuous alignment with company/department goals
A truly data-driven DNA and strong process orientation, possessing experience in building and rolling out efficient processes and programs, and in task automation
A true aim to listen carefully, explore new ideas and coach/get coached
Flexibility to learn from what you've done in the past, not adhere rigidly to it.
Strong character, perseverance, and grit. You are truly resilient and positive.
Enjoy working as a true owner: assuming responsibility and commitment to ambitious goals and tight deadlines
Continuous improvement is in your blood. The bar is high but you always aim to set it higher. You keep abreast with news and updates to keep yourself informed and the company to the highest standards
A genuine sense of ownership: you feel comfortable working outside of the comfort zone, and you are ready to go the extra mile and inspire others to do so when needed
Job Requirements:
Necessary Knowledge / Skills:
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Attention to detail and excellent interpersonal skills
Ability to work independently and manage one's time to meet KPI targets
Ability to accurately document and record all related information
Proficiency with Microsoft Word and Excel
Requirements:
At least five (5) years of relevant Team Leader experience in an outsourcing or similar company.
Excellent verbal and written communication skills.
Must be a self-starter able to work an extended shift with limited supervision.
Good stakeholder management skills.
Ability to be highly flexible and react swiftly to changing priorities and urgent situations.
Requirements
Minimum education level: Bachelor ́s Degree
5 years of experience
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
Yesterday
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.
About Reeracoen Philippines, Inc
Reeracoen Philippines is pleased to welcome you and be a partner to help you finding the right job in Philippines. Moreover, Reeracoen Philippines is ready to find the suitable candidates to our precious clients as well.
General rating
3.22
10 Valuations
5
23%
4
22%
3
33%
2
0%
1
22%
3.63
Work environment
3.25
Salary and benefits
3.50
Career opportunities 87% professionals recommend working here
CEO
Former employee National Capital Region June, 2020
Discriminates by age and nationality rabiatedly does not respect privacy law incompetent interviewers incompetent managers but apparently well corrupted
Doesn't recommend working here
Data Analyst
Current employee Central Visayas November, 2019
Good Company to work with.
Does recommend working here
Similar offers
- Calabarzon, Laguna
Develop work schedules in designated Workforce Management platform • Partner with various teams to maintain and...
1 hour ago
- Calabarzon, Quezon
DUTIES AND RESPONSIBILITIES: 1. Ensures the practical application of standard laboratory physico-chemical and...
3 days ago
- Calabarzon, Cavite
QUALIFICATIONS • Male or Female • Graduate of AB/BS Psychology or any closely related Human Resources, Personnel...
7 hours ago
- Calabarzon, Cavite
QUALIFICATIONS • Male or Female • Graduate of AB/BS Psychology or any closely related Human Resources, Personnel...
7 hours ago
- Calabarzon, Cavite
QUALIFICATIONS • Male or Female • Graduate of AB/BS Psychology or any closely related Human Resources, Personnel...
7 hours ago
- Calabarzon, Cavite
Job Description: Responsible for receiving and answering all incoming personal or business telephone calls from...
Yesterday
- Calabarzon, Laguna
Job Description: •Develop work schedules in designated Workforce Management platform •Partner with various teams to...
Yesterday
¡Don't miss any opportunity!
Receive new offers by email.
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
It seems that you are already registered
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Data will be transferred due to legal obligation.
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Great
We will notify you of new vacancies.
You already had a similar saved search alerts
Create job alert
3.22
+ Follow Send again
Unfollow
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
¡Don't miss any opportunity!
Receive new notifications of Reeracoen Philippines, Inc Incorrect format
Wrong password
I have read and agreed to the and the of BestJobs. Required See legal details
Verified recruiter
Real Time Analyst
Laguna, Calabarzon
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
Wrong email
Wrong password
I have read and agreed to the and the of BestJobs. Required
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
Enter registered email
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Related searches
Jobs
Search jobs
Search by company
Search companies
Why do you want to report this offer?
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Explain the reason for your choiceOptional
Report
By clicking report, you agree to the and the from BestJobs to create an account, apply for job vacancies, contact potential employers and receive communications, among other services. See legal details
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
BestJobs
Other Info
Laguna
Permanent
Full-time
Permanent
Full-time
Submit profile
Reeracoen
About the company
Reeracoen jobs
Calabarzon
No Teaching Experience Required: WFH English Teacher! Part-time & Full-time & Flexible Sched!
Bridgeculture Inc.
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Position real time Analyst recruited by the company Reeracoen at Laguna, Joboko automatically collects the salary of , finds more jobs on Real Time Analyst or Reeracoen company in the links above
About the company
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