DUTIES AND RESPONSIBILITIES
1. Monitors Implementation of Capacity Plan and Staff Schedule
2. Performs real-time monitoring and recording of the following actual data:
Hourly Volume (per transaction, as applicable)
Agent Productivity vs. Task Distribution
AHT
Absences
Occupancy / Utilization
3.Any other duties assigned from time to time
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Knowledge: Microsoft Excel
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
Submit profile
Siblings International Business Solutions SiBS
About the company
Siblings International Business Solutions SiBS jobs
Davao del Sur, Davao Region · 21 September (updated)
Data Entry Specialist - Project-Based for Davao Site | Full-Time
Select VoiceCom
Davao₱25,000 per month
Part-Time Online Tutor (Remote/WFH | Ideal for Motivated Individuals)
AHGS Next, Inc.
Cebu, CebuAgreement
Database Analyst / Computer Hardware & Software Product Specialist
iSell Philippines Inc.
Biliran, Cebu, CebuAgreement
Recruitment Delivery Consultant | Talent Sourcer | Full-Time Remote | Bonuses + Career Growth
Indigo People
Cebu, CebuAgreement
International Consumer Banking - Fraud and FinCrime Channel Analyst (Change Management)
JPMorgan Chase & Co. - Cebu & Manila Operations
MetroManila, Manila, TaguigAgreement
About the company
Siblings International Business Solutions SiBS jobs
Davao del Sur, Davao Region · 21 September (updated)