Quality Auditing Analysts for the Largest Search Engine Account + Signing Bonus!- CebuAccenture Thailand

Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
 
What are some of the benefits available for Accenture employees?
 
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
 
What we offer:
Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Expanded paternity leave up to 30 days*
Employee Stock Purchase Plan
Loyalty and Christmas Gift
Inclusion and Diversity Benefits
Night Differential
Allowances
Car and Housing Plan
Company-sponsored trainings, upskilling, and certification
Flexible Working Arrangements
Healthy and Encouraging Work Environment
*Terms and conditions apply
 
Signing bonus + Work from Home | Quality Auditing Analysts for the Largest Search Engine Account
 
Qualifications:
Graduate of bachelor’s degree
Undergraduates with relevant work experience are welcome to apply
At least 2 years’ experience in quality assurance, audit, or escalations in a BPO Industry
Experience in presentation and data processing is required
Strong analytical, organizational and leadership skills
Proficient in Microsoft office applications
Willing to work on holidays, weekends, shifting schedules and extended working hours
Nice to Have:
Training experience in TNA is preferred but not required
Experience in using data analytics systems and applications is a plus
Responsibilities:
Develop and maintain quality audit processes
Review, confirm and report compliance with procedure requirements
Ensure standards are met by creating analyses, scorecards, and by sharing the audit results on a defined frequency
Creates error trend analysis, scorecards and propose immediate action plans to operations
Leads and performs quality inspection, documents findings by following required audit processes and procedures, provides trend analysis, and participates in audit calibration processes where required
Responsible for confirming, managing and improving compliance with International Standard Organization (ISO) and/or quality certifications using Accenture methodology.
Acts as point of contact for updates on policies and procedures
Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification
Takes the lead in R&C audits and other third-party audits as necessary
 
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!  
 
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
 
Who we are?
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
 
For more information about our company, visit our website: https://www.accenture.com/ph-en

2 to 4 Years Experience