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Description
Job Overview
As a Quality Assurance Supervisor, you are tasked to identify major areas of quality based opportunities, use root cause analysis to drill down to actual cause then disseminate information effectively and implement change improvement. Maintain and perform analysis of daily, weekly, monthly QA based production reporting and individual variance tracking. Verify team attendance daily and confirm analyst's hours in the QA attendance tracker. Other duties may be assigned.
Qualifications
Must be a graduate of any Bachelor's degree course
At least 2 years of QA Supervisor experience in a BPO set up
Must have excellent communications skill, both oral and written
Must be amenable to start immediately
Must be amenable to work in Baguio
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Job Overview
As a Quality Assurance Supervisor, you are tasked to identify major areas of quality based opportunities, use root cause analysis to drill down to actual cause then disseminate information effectively and implement change improvement. Maintain and perform analysis of daily, weekly, monthly QA based production reporting and individual variance tracking. Verify team attendance daily and confirm analyst's hours in the QA attendance tracker. Other duties may be assigned.
Qualifications
Must be a graduate of any Bachelor's degree course
At least 2 years of QA Supervisor experience in a BPO set up
Must have excellent communications skill, both oral and written
Must be amenable to start immediately
Must be amenable to work in Baguio
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
Baguio City, Cordillera Admin. Region · Today, 04:04 PM (updated)
Work type
Full Time
Work type
Full Time
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V-call Center Link (vcclink), Inc.
About the company
V-call Center Link (vcclink), Inc. jobs
Metro Manila
Position Quality Assurance Supervisor - Baguio recruited by the company V-call Center Link (vcclink), Inc. at , Joboko automatically collects the salary of Apply, finds more jobs on Quality Assurance Supervisor - Baguio or V-call Center Link (vcclink), Inc. company in the links above
About the company
V-call Center Link (vcclink), Inc. jobs
Metro Manila