Quality Assurance AnalystSupport Services Group

Ensures that the final data observes the quality standard
Responsible for the development and implementation of inspection of activities, the detection and resolution of the problems, and the delivery of satisfactory outcomes
Reviewing data of deficiencies or errors, correcting any incompatibilities and checking output
Contact regular coaching sessions with the agents and provide a detailed EOS report
Requirements
At least 6 months experience as QA in BPO Setting
Strong organizational and problem resolution skills
Ability to measure individual performance
Benefits
You'll get to enjoy your total salary package right away even on your first day
Paid leaves after 6 months of employment
Healthcare benefits (HMO, medical, dental) are included in the package
You'll have two rest days (overtime and working on a holidays are paid without delay).
Support Services Group

Mandaue City, Cebu
Permanent
Full-time