Job Description
Main Job Purpose
The Quality Analyst is a Focused and Continuous Quality Improvement specialist engaged to eliminate Quality and Food Safety related product incidents (ABCD) and consumer / customer complaints. When an incident occurs, the Quality Engineer initiates the investigation, facilitates the accomplishment of the QEWO, conducts root cause analysis and recommends the necessary correction, corrective actions, process improvements and horizontally deploys the newly defined standard to other lines and assure the sustainability of implementation.
Key Responsibility
Responsible for the tracking Key Performance Indicators of the site related to Quality and Consumer Safety
Leads the cross functional team composed of representatives from Production & Logistics, Engineering and Quality on the generation of QEWO and gathering of relevant data to support the investigation of product quality, consumer and customer complaints and food safety incidents.
Develops training, guidance documents and visual controls on defined corrective actions and support horizontal deployment of improvements to other lines.
Facilitates the regular conduct of the Quality Incident Review meeting and follow through on the agreed actions and status of execution.
Identifies Quality Improvement and Quality related waste reduction projects and lead implementation of the identified improvement program.
Develops the Quality Matrix as tool to manage the prioritization of Quality issues and problems of the site as well as the reactive, preventive, cost matrices and the FOM toolkit developed as tools for prioritization.
Develops and executes the implementation of Quality Plan, HACCP Hazard Control Plan in the site as well as the 7 Steps of QC Problem Solving, QM and PPA for continual improvement.
Conducts process capability studies and identifies areas for improvement which could translate to cost optimization and product quality enhancement.
Conducts on-site verification of the flow process diagram and leads the Gemba to review actual implementation of process and controls on quality and food safety.
Qualifications:
Graduate of BS Chemistry/ BioChem
Must be a Licensed Chemist
Exceptional people management, coaching, and leadership skills.
Problem-solving and data analysis skills
Presentation skills (well versed in MS Office and Power Apps)
Reading, comprehension, and communication skills
Working knowledge in WCM, TPM, HACCP, and FSSC 22000
Preferably with manufacturing experience in FMCG
About Unilever
Unilever is a multinational fast-moving consumer goods company with a World-Class Supply Chain recognized by several international bodies such as:
Gartner Supply Chain Top 25: Masters category
S&P Dow Jones Sustainability Index: Industry Leader in Personal Care
Oxfam Behind the Brands Scorecard: #1 Food & Beverage company
Join our team because at Unilever, #WeAreMakers of A Better Business, A Better World, A Better You.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Main Job Purpose
The Quality Analyst is a Focused and Continuous Quality Improvement specialist engaged to eliminate Quality and Food Safety related product incidents (ABCD) and consumer / customer complaints. When an incident occurs, the Quality Engineer initiates the investigation, facilitates the accomplishment of the QEWO, conducts root cause analysis and recommends the necessary correction, corrective actions, process improvements and horizontally deploys the newly defined standard to other lines and assure the sustainability of implementation.
Key Responsibility
Responsible for the tracking Key Performance Indicators of the site related to Quality and Consumer Safety
Leads the cross functional team composed of representatives from Production & Logistics, Engineering and Quality on the generation of QEWO and gathering of relevant data to support the investigation of product quality, consumer and customer complaints and food safety incidents.
Develops training, guidance documents and visual controls on defined corrective actions and support horizontal deployment of improvements to other lines.
Facilitates the regular conduct of the Quality Incident Review meeting and follow through on the agreed actions and status of execution.
Identifies Quality Improvement and Quality related waste reduction projects and lead implementation of the identified improvement program.
Develops the Quality Matrix as tool to manage the prioritization of Quality issues and problems of the site as well as the reactive, preventive, cost matrices and the FOM toolkit developed as tools for prioritization.
Develops and executes the implementation of Quality Plan, HACCP Hazard Control Plan in the site as well as the 7 Steps of QC Problem Solving, QM and PPA for continual improvement.
Conducts process capability studies and identifies areas for improvement which could translate to cost optimization and product quality enhancement.
Conducts on-site verification of the flow process diagram and leads the Gemba to review actual implementation of process and controls on quality and food safety.
Qualifications:
Graduate of BS Chemistry/ BioChem
Must be a Licensed Chemist
Exceptional people management, coaching, and leadership skills.
Problem-solving and data analysis skills
Presentation skills (well versed in MS Office and Power Apps)
Reading, comprehension, and communication skills
Working knowledge in WCM, TPM, HACCP, and FSSC 22000
Preferably with manufacturing experience in FMCG
About Unilever
Unilever is a multinational fast-moving consumer goods company with a World-Class Supply Chain recognized by several international bodies such as:
Gartner Supply Chain Top 25: Masters category
S&P Dow Jones Sustainability Index: Industry Leader in Personal Care
Oxfam Behind the Brands Scorecard: #1 Food & Beverage company
Join our team because at Unilever, #WeAreMakers of A Better Business, A Better World, A Better You.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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