Quality AnalystSwak BPO
Workplace: Pampanga
Salary: Apply
Work form: Full time
Posting Date: 19/11/2023
Deadline: 17/03/2021
Description
Responsibilities:
- Monitors and evaluates inbound and outbound interaction quality.
- Tracks issues in the quality monitoring systems or tools and analyzes the results.
- Provides feedback to improve performance and develops training programs.
- Works with other internal teams to define quality metrics.
- Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function.
- Occasionally directed in several aspects of the work.
- Typically requires 3 months of related experience.
Start ASAP!
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
Responsibilities:
- Monitors and evaluates inbound and outbound interaction quality.
- Tracks issues in the quality monitoring systems or tools and analyzes the results.
- Provides feedback to improve performance and develops training programs.
- Works with other internal teams to define quality metrics.
- Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function.
- Occasionally directed in several aspects of the work.
- Typically requires 3 months of related experience.
Start ASAP!
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
Full Time
Submit profile
Swak BPO
About the company
Position Quality Analyst recruited by the company Swak BPO at Pampanga, Joboko automatically collects the salary of Apply, finds more jobs on Quality Analyst or Swak BPO company in the links above
About the company