qa assurance - c allsHouse of I.T

Quality Assurance for Calls
 
"House of I.T - Making I.T Easy"
 
HOUSE OF I.T is an Australian I.T Company with clients across Australasia, US and Europe. We provide superior professional expertise and comprehensive solutions for complete IT needs including IT development, implementation and maintenance services. We also provide excellent support for data entry, IT security, website hosting, backup and disaster recovery as well as internal projects to support our own growing business.
 
Check the House of I.T group of companies at
Houseofit.ph
Offshoringtbos.com
Houseofit.com.au
 
Responsibilities and Duties
Monitoring the work of operators for compliance with the rules in the company
Implementation of the KPI company’s plans
Listen to calls, according to the established format by the head;
Reporting according to the established format in the company;
Deployed to provide feedback on listened calls;
Check confirmed orders for an example of correct execution.
 
Desired Qualifications
Experience in sales (call sales) or as a QA in a call centre (minimum of 3 month)
Excellent organizational and planning skills with the ability to multitask
Exceptional listening and analytical skills, be attention to detail
Ability to work well in a team in a rapidly changing dynamic environment
Ability to remain focused and productive each day
 We Offer
Medical Insurance (HMO)
Educational Assistance Benefit
Salary Loan
Technical Certification Incentive Program
Learning and Development
Performance Bonus & Rewards
Company Social Activities (Team Building, Sports Fest...etc)
 
For more information about our company, visit our website: www.houseofit.com.au ,  www.houseofit.ph and www.nexus-net.info
 
For more information about our company, visit our website: http://www.houseofit.com.au

2 to 4 Years Experience
High School graduates are welcome